No available sessions on this server

Forums / NoMachine for Windows / No available sessions on this server

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  • #4289
    Avatarmeabh
    Participant

    I am using the latest, free version of NoMachine on two windows machines.

    The problem arises connecting to a physical display

    Windows 7 desktop which I’m trying to view from a windows 8 laptop

     

    Error given is “No available sessions on this server” and when I click on that it says “Server unavailable to make local display available or access to the local display is disabled”

     

    Do any of you know how to enable it?

    #4330
    AvatarBritgirl
    Keymaster

    Hi, the best thing for you to do would be to gather logs and submit them to us so we can see what’s happening.

    https://www.nomachine.com/AR07K00677

    Submit them to issues[at]nomachine[dot]com and one of our developers will be in touch with you.

    #4380
    Avatarmarciak
    Participant

    Hi

    I am having the same problem as above, except that I am trying to access a Windows 7 PC (Dual Monitor) from a Windows 7 Laptop using the free version of NoMachine.

    The connection works perfectly when connecting to the laptop from the PC, but the other way around I get the ‘no available sessions on this server’ message.

    If I would like to gather logs, do I need to manually set the log level to debug?  I am unable to locate it the setting in any of the preferences?

    Thanks

     

    #4387
    AvatarBritgirl
    Keymaster

    For logs please consult the following articles:

    https://www.nomachine.com/AR10K00697

    and

    https://www.nomachine.com/AR07K00677

    #4418
    Avatarmarciak
    Participant

    I submitted the logs a few days a ago, can you please give me an indication how long it usually takes to get feedback?

    #4420
    AvatarBritgirl
    Keymaster

    I can confirm we got them and they have been looked at. A developer will be following up soon.

    #4422
    AvatarHaven
    Contributor

    Hello marciak,
    We did not find any issues in attached logs that may indicate issues with providing access to physical session on that host. Debug log level was not enabled, but nonetheless we can see entries that indicate connection to that physical session.

    With that said, in .nx attached directory we can find nxplayer R- directories, where indeed is not physical session available. Maybe logs where send from client side (where nxplayer was running) not from server side host?

Viewing 7 posts - 1 through 7 (of 7 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.