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There is a remote connection between PC’S on the same internet, but no connection between office and home PC’S with different locations and different routers, miles apart. Linux Mint Mate 20.04 & Windows 10 Pro. NoMachine free version 7.6.2.
Please check the following article:
How to connect to NoMachine when the server is behind a NAT router or a firewall
Similar topics are:
<https://forums.nomachine.com/topic/remote-access-over-internet-to-ubuntu-desktop-20-04-using-nomachine >
<https://forums.nomachine.com/topic/cannot-connect-over-the-internet-2 >The error message is “68206 68206 11:21:25 236.896 ClientSession: Failing reason is ‘A connection timeout has occurred while trying to connect to ‘192.168.0.12’ on port ‘4000’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.'”
The article I linked before describes what’s needed. If it’s impossible for you to enable port-forwarding on your router (please follow the instructions of the router’s manufacturer to do that), the better option is to wait for NoMachine Network.
https://knowledgebase.nomachine.com/FR07J02731
Once it is released it will remove the need to know the IP address of the remote computer you want to access as well remove the need for port-forwarding.
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