Node doesn’t accept connections

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  • #27589
    Avatargau
    Participant

    Hello folks,

    we recently had an electricity shutdown (not planned),

    having said that we have 3 nodes system

    and one is failing to list users or even accept users:

    # /etc/NX/nxserver –list

    NX> 127 Available sessions:

    Display Username Remote IP Session ID Node

    ——- ——– ——— ———- —-

    #

    now if I do: nxserver –list | grep node1

    it won’t display anything.

    I already did once:

    nxserver –restart

    and nxserver –restart nxd

    it didnt really do much

    what can I do ? please advise

    br,

    Gau

    #27680
    AvatarBritgirl
    Keymaster

    Is it possible that with the outage some hardware damage has occurred? It’s hard to say what is wrong without checking the logs for error messages from the server side and affected node.What you pasted is not enough information. Follow this link for instructions https://www.nomachine.com/DT10O00163#1 and submit them to forum[at]nomachine[dot]com. With three nodes (in loadbalancing via Enterprise Terminal Server?) is it possible you have a support subscription? In that case, you should open a support enquiry with all the details.

    #27693
    Avatargau
    Participant

    Actually I’ve managed to make it work

    I’ve disabled the two other nodes and now the 3rd is getting connections

    I’m still having issues of extreme slowness

    nxserver --list, takes ages to make and it used to be pretty okay

    maybe there is something I can check without starting a new inquiry?

     

    br,

    Tal

    #27800
    AvatarBritgirl
    Keymaster

    I’m still having issues of extreme slowness. Takes ages to make and it used to be pretty okay

    This needs further investigation.

    I’ve disabled the two other nodes and now the 3rd is getting connections

    why you would need to do that in order to guarantee connections on node 3 also need investigation.

    This is really something for the support team.

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