NoMachine 5.0.43 not working with OSX El Capitan

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  • #8518
    redgreenblue
    Participant

    Since upgrading to OSX 10.11 El Capitan NoMachine 5.0.43 is not working anymore.

    I am trying to connect to another Ubuntu box running 5.0.43 too.

    The application fails in different ways:

    – Everything works ok (connects, etc.) for 3 to 4 seconds and the NM disappears (it doesn’t crash or anything, just disappears)

    – When I open NM in OSX, nothing happens. If click on the icon, I can see the menu but there is no window

    – Sometimes the window appears, but when I try to connect I get a beachball and later it disappears.

    All in all, I can never see a crash, it is mostly about windows disappearing and not coming back. By the way, mission control doesn’t show the windows either.

    Any tips / suggestions ?

    Thanks for your help.

    #8594
    Tor
    Contributor

    Hi!
    We’ve recently found a problem on OS X 10.11, in order to verify if the issue is the same, can you please do this:

    – Open Terminal
    – Execute the command tar -czf logs.tar.gz ~/.nx/R-*
    – Execute the command tar -czf stacks.tar.gz ~/Library/Logs/DiagnosticReports/nx*
    – Execute the command open .

    In the Finder window you’ll find the files logs.tar.gz and stacks.tar.gz. Could you send them to forum[at]nomachine[dot]com?
    Thank you!

    #8659
    albe
    Participant

    Hi!

    Same problem here – starting from a clean install. I’ll send you the logs.

    –albe.

    #8741
    Tor
    Contributor

    Hi albe.

    Please check this, the workaround explained there should help you:

    A crash occurs when executing a call to network API on OS X 10.11 El Capitan
    https://www.nomachine.com/TR10M06094

    #8756
    dmingram66
    Participant

    I’ve tried the fix described but I’m also having crash problems. The connection times out and the log file shows the following error

    >5654 81667 12:46:03 031.293 Io/Io: WARNING! Can’t resolve IPv6 host ‘nx.xxx.xxx.xxx’.
    >5654 81667 12:46:03 031.346 Io/Io: WARNING! Error is 49, ‘Can’t assign requested address’.

    #8773
    Tor
    Contributor

    Hi dmingram66.
    I’d like to be sure you’ve the same problem reported by albe, could you please send Diagnostic Reports to forum[at]nomachine[dot]com? Thanks.

    #8828
    redgreenblue
    Participant

    Hi,

    I can confirm that the workaround fixed the problem (https://www.nomachine.com/TR10M06094)

    Thanks!

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