NoMachine abruptly disconnects user after login

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  • #38877
    vragosta
    Participant

    Hello,

    One of our users is attempting to connect to NoMachine server, versionĀ 7.9.2-3. The initial connection succeeds and, after logging in via the Ubuntu login screen, the connection is abruptly terminated. Future connection attempts fail with the error “No available desktops on this server”, and the machine needs to be rebooted to recover.

    If I connect to the same workstation, via NoMachine, I am not disconnected and can login normally, repeatedly.

    Please find attached the client and server logs.

    Thank you,

    Vincent

    #38887
    Britgirl
    Keymaster

    Hi Vincent, the logs you originally attached could not be opened. For this reason I have detached them from your topic. Please send them directly as attachments to forum[at]nomachine[dot]com.

    #38888
    vragosta
    Participant

    Hello Britgirl — the logs have been emailed.

    Thank you,

    Vincent

    #38946
    Britgirl
    Keymaster

    The logs show that physical desktop sharing is disabled for user djoo.

    Try running: sudo /etc/NX/nxserver --useredit djoo --screensharing yes.

    #38957
    vragosta
    Participant

    Try running: sudo /etc/NX/nxserver –useredit djoo –screensharing yes.

    That resolved the issue.

    Thank you,

    Vincent

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