NoMachine black screen after login

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  • This topic has 1 reply, 2 voices, and was last updated 1 month ago by Avatarkroy.
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  • #32397
    AvatarIC
    Participant

    Hello,

    Last week we started having issues with NoMachine (free license version). Some systems where NoMachine is installed are giving a black screen (with an X cursor) after NoMachine login. Issue is not solved by restarting NoMachine by itself.

    It is solved sometimes by restarting the window manager (lxdm) and NoMachine server.

    We’re using NoMachine version: 7.2.3-8

    Up to now the issue seems to be present only when users use Mate.

     

    #32529
    Avatarkroy
    Contributor

    Hi,

    We cannot reproduce such a problem on Ubuntu with Mate. Are you able to take a look if the problem isn’t shown also on that machine, on the physical monitor? Maybe it’s headless?

    Could you please check if the problem happens when you disable the X server and restart nxserver (check also if DefaultDesktopCommand mate-session is set in /usr/NX/etc/node.cfg)?
    You can find more information about problems on headless machines here: How to solve black screen and other possible problems on headless machines.

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