NoMachine can’t open

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  • #21455
    Avatarysfnmnylmz
    Participant

    First I installed the amd64 version, but never seen it. Then I installed the i386 application, but it does not open. My processor is Intel 64 bit.

    Description: CPU
    Product: Intel (R) Core (TM) i5-2430M CPU @ 2.40GHz
    Manufacturer: Intel Corp.
    physical id: 13
    bus info: cpu @ 0
    Version: Intel (R) Core (TM) i5-2430M CPU @ 2.40GHz
    Slot: CPU1
    Size: 1676MHz
    Capacity: 4GHz
    width: 64 bits
    Time: 1333MHz
    capacities: x86-64 fpu

    Please help me.

    #21519
    Avatarzaq
    Contributor

    Hello,

    I assume you are using Linux because you posted in the Linux forum.
    Could you tell which distro you have installed (Ubuntu, Debian, RedHat, other)?

    *.deb packages you should use for Debain, Ubuntu and similar.

    *.rpm packages are intended for: Red Hat Enterprise, SLED, SLES, Open SUSE, Mandriva, Fedora.

    *.tar.gz packages you can use for systems like Arch and others which don’t support *rpm and *deb packages.

    Is it your system headless – without graphical environment like GNOME or KDE?

    To check which package x32 or x64 you should use run this command:

    uname -a

    If in the output you got ‘x86_64’:

    Linux bee 4.4.0-124-generic #148-Ubuntu SMP Wed May 2 13:00:18 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

    please use packages x86_64 or amd64.

    If in the output you got ‘i686’:

    Linux ubuntu-1704-32bit 4.10.0-19-generic #21-Ubuntu SMP Thu Apr 6 17:03:14 UTC 2017 i686 i686 i686 GNU/Linux

    you should use i686 or i386 installation packages.

    In your situation I think that the best solution is completely reinstall:

    1) remove installation:

    for *.deb:

    sudo dpkg -P nomachine

    for *.rpm:

    sudo rpm -e nomachine

    for *.tar.gz

    sudo /usr/NX/scripts/setup/nxserver --uninstall

    2) removing all leftovers:

    sudo rm -rf /usr/NX /etc/NX /var/NX

    3) install again:

    *.deb x32:

    sudo dpkg -i nomachine_6.4.6_1_i386.deb

    *.deb x64:

    sudo dpkg -i nomachine_6.4.6_1_amd64.deb

    *.rpm x32:

    sudo rpm -i nomachine_6.4.6_1_i686.rpm

    *.rpm x64:

    sudo rpm -i nomachine_6.4.6_1_x86_64.rpm

    *.tar.gz x32:

    Click on Download and save the TAR.GZ file in the /usr directory.
    Extract the TAR.GZ archive by running from command line:

    sudo tar zxvf nomachine_6.4.6_1_i686.tar.gz

    Install NoMachine by executing:

    sudo /usr/NX/nxserver --install

    *.tar.gz x64:

    Click on Download and save the TAR.GZ file in the /usr directory.
    Extract the TAR.GZ archive by running from command line:

    sudo tar zxvf nomachine_6.4.6_1_x86_64.tar.gz

    Install NoMachine by executing:

    sudo /usr/NX/nxserver --install

    After that you should be able to see symbol of NoMachine in your
    system’s tray. In applications menu should be !M entires. Also
    NoMachine’s processes should be running:

    $ ps ax | grep nx
    7188 ? S< 0:00 /usr/NX/bin/nxexec –node –user john –priority realtime –mode 0 –pid 14
    7193 ? S<l 0:13 /usr/NX/bin/nxnode.bin
    7223 ? Sl 1:00 /usr/NX/bin/nxclient.bin –monitor –pid 2182
    20887 ? Ssl 5:50 /usr/NX/bin/nxserver.bin –daemon
    20998 ? Sl 0:00 /usr/NX/bin/nxd

    You can find more details here:

    https://www.nomachine.com/all-documents

    If you don’t see NoMachine processes you can gather logs:

    https://www.nomachine.com/DT10O00162

    and send them to forum[at]nomachine[dot]com.

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