NoMachine file transfer Gnome 3 does not work?

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  • #20069
    Avatarwernermaes
    Participant

    Hello

    We’re running the latest version of NoMachine Terminal Server Node and Server 6.3.6.

    I’ve a connection to a Virtual Desktop GNOME. There is not NoMachine Tray Icon available .

    It is neither possible to use drag/drop to do a filetransfer as I cannot move file outside the Gnome window.

    Is there a solution for this?

    No problem with Mate Desktop Environment

     

    Werner Maes

    #20076
    AvatarBritgirl
    Keymaster

    This is a limitation in Gnome. Please see here for more details: https://www.nomachine.com/TR10N07312

    #20081
    Avatarwernermaes
    Participant

    Hello

    Ok, that’s nice 😐

    In fact it does not work for the KDE Desktop Environment either.

    Can you confirm this?

    Kind regards

    Werner

    #20103
    AvatarBritgirl
    Keymaster

    Do you mean that KDE isn’t showing the !M icon in the system tray? Or do you mean that drag and drop isn’t working?

    To investigate, please confirm:

    – NoMachine version on client, NoMachine version on server
    – Linux distribution and specific version on the server
    – OS and version on the client
    – is it a virtual desktop session, a physical desktop session, or a browser-based session?
    – are you dragging from server to client or client to server?

    #20110
    Avatarwernermaes
    Participant

    Hello again

    In KDE the !M icon is not showing in the system tray.

    Drag and drop only works from my Windows pc to the KDE virtual desktop. I cannot drag a file from the KDE virtual desktop to my Windows pc. There seems to be a border where the fill can’t get across.

    NoMachine version on client and server: 6.3.6

    Linux distribution: CentOS Linux release 7.5.1804 (Core)

    Windows 7 build 7601

    It is a virtual desktop session.

    Dragging from server to client does not work, dragging from my Windows client the server works.

    Kind regards

    Werner Maes

    #20111
    Avatarwernermaes
    Participant

    Hello again

    Update: in the browser based session I encounter the same problem with KDE.

    Reminder: with Gnome3 I can’t copy in any direction which is even worse.

    Werner Maes

    #20333
    AvatarTor
    Contributor

    Hi Werner.
    There is a known problem with drag&drop on Wayland:

    https://www.nomachine.com/TR02P08427

    While checking your report we’ve also found a similar issue occurring when running a custom command in a virtual desktop (we’re still investigating it).

    Could you please confirm if you’re using Wayland or a custom session running in a virtual desktop?

    #20358
    Avatarwernermaes
    Participant

    Hello Tor

    I’m not using Wayland but I’m running a custom session in a virtual desktop.

    Thanks for you tip on how to do a file transfer in Gnome as described in https://www.nomachine.com/TR02P08427.

    I cannot see the !M icon in Gnome but I can use the whiteboard.

     

    Werner

    #20418
    AvatarTor
    Contributor

    Hi Werner.
    You can track this Trouble Report to know when we’ll release the fix:

    https://www.nomachine.com/TR11P08966

    Thank you for the kind help in identifying it.

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