February 9, 2015 at 10:55 #6215
I’ve installed last version of NX (4.4.6) to Windows 8.1 and encountered several problems.
– NX tray with tooltip NoMachine monitor does not respond to mouse clicks.
When I click with right mouse button on NoMachine icon in the tray nothing happens , while I expect
that there will be a menu. (Left click also is of no avail.)
– When I try to connect with NX client form other machine to this workstation I see the message ‘Waiting for the desktop user to authorize your connection’ on client, without any activity on workstation. No any popup dialogs and so on on workstation. I was able finally connect to workstation after changing PhysicalDesktopAuthorization from 1 to 0 in %PROGRAMFILES%\NoMachine\etc\server.cfg in accordance with this instructions: https://www.nomachine.com/AR04K00663 (I tried to connect from Windows 7 and from android with same result )
I haven’t had such problems with version 4.4.1 Could you please advise the way to fix it ?
Thanks.February 9, 2015 at 19:05 #6234
Are you using multiple monitors on this server, or do you’ve the application bar in a not standard position?February 10, 2015 at 11:32 #6235
I am using one monitor , and from time to time I am using projector that also connected to this server. My application bar is in standard position.February 10, 2015 at 14:25 #6251
This excludes the possibility that the problem is related to a particular configuration. I’d like to send you a debug version to enable more logs. If you’re willing to help, could you send your contact to forum[at]nomachine[dot]com?February 11, 2015 at 11:58 #6260
Could you please clarify what specific contact information I should provide ?
Probably e-mail or something ?
Thanks.February 11, 2015 at 13:22 #6270
Just send an e-mail with the link to this post for reference, we’ll contact you back.February 13, 2015 at 09:12 #6281
To what address should I send the email ?February 17, 2015 at 17:26 #6314
Sergei, send to forum[at]nomachine [dot] com. Make sure you reference the title of your topic in the subject.February 20, 2015 at 18:53 #6355
I’ve send email with reference to this topic.
Regards.March 12, 2015 at 13:29 #6597
You need to update to 4.4.12 first. If the problem persists, please refer to the instructions we sent to you separately. Let us know.March 13, 2015 at 19:26 #6618
Hi Sergei, let’s use the forum to continue. Now that you replaced the file, reproduce the problem, and send us the logs M- in the directory %USERPROFILE%\.nx.March 16, 2015 at 13:31 #6631
Sergei, we’ve received logs, thanks. Can you please confirm that you’ve reproduced the original problems before collecting files to send?March 19, 2015 at 09:58 #6668
I confirm that I’ve reproduced problems.
Sergey.April 9, 2015 at 16:10 #6879
Recently we’ve found a problem that may be related to your issue, can you please check it?
NoMachine menu is not visible on Windows 8 when the DPI scaling is equal or greater than 150%
https://www.nomachine.com/TR04M05255July 16, 2015 at 14:59 #7736
I have now closed this topic. The TR linked above allows a notify me facility so you can track it’s status.
This topic was marked as solved, you can't post.