NoMachine not loading on Mac in the cloud

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  • #39820
    CatherineMullins
    Participant

    HI,

    I downloaded and installed NoMachine for my Windows laptop and for my dedicated server Mac in the cloud. When I try to connect to the Mac in the cloud, in NoMachine the page just wants to load eternally. Yesterday NoMachine kept telling me there was no desktop found. At least it seems to have found the desktop today, but I still can’t get in and use it. Any advice? Is this a glitch on NoMachine’s side?

    #39837
    Britgirl
    Keymaster

    Hi, can you provide more details? A screenshot showing the “no desktop found” error and the steps you take which result in that error dialog would be useful. What macOS version is it?

    Additionally, logs from the Mac on the server side would also be helpful. Please follow the instructions here and submit them to forum[at]nomachine.com making sure to reference the title of your topic as the subject of your email. Thanks!

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