NoMachine session closes randomly

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  • #41358
    Peggy
    Participant

    I’ve recently installed the patch for Ventura with Mac OS. Thank you, it does help a lot. I am still having issues though. My session closes randomly, the app doesn’t crash but the session exits. I can not provide steps to make this happen, I have been trying to nail that down for days but it truly seems random. The close always is on mouse click though.

    #41395
    Britgirl
    Keymaster

    Hi, please tell us:

    1) does the NoMachine Player just close or does it show an error? If so, please attach a screenshot.

    2) just so we have a full picture, the version of NoMachine on the server side and the OS on the server side as well.

    Logs would also be useful from both sides. Please see the instructions here and send to forum[at]nomachine[dot]com making sure to use the title of this topic as the subject of your email. Thanks!

    https://kb.nomachine.com/DT07S00243

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