NoMachine – Users cannot reconnect a virtual desktop session at the last port

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #26207
    Avatarkk.ase.tcs
    Participant

    kamal@nmachine:/usr/NX/var/log$ sudo /etc/NX/nxserver --list | grep brian

    1016    brian        1.5.8.13     546D469B850E180AG5450B3C7A92696E nxnode03:4000

    1035    brian        1.5.8.13    1B6B7AAK31B40F4D8J06333D7CC9BF5D nxnode03:4000

    1009    brian        -               CDB14VCE76830155BTFA359DC7CL56C0 nxnode03:4000

    NoMachine Enterprise Terminal Server Subscription – Version 6.8.1

    Couple of users including the above one ‘brian’ disconnected from NoMachine session. When trying to re-connecting to the last session at port ‘1009’, the session is spinning wheel forever. Please let me know, users are complaining because they gonna lose lots of open jobs in their last session. Thanks

    #26262
    Avatargraywolf
    Moderator

    Connect to that session in “shadow” mode: when the session list shows up, keep Ctrl pressed and double click on the required session.

    #26343
    Avatarkk.ase.tcs
    Participant

    Direct connect doesn’t work (just spinning), holding down control pops up the context menu.
    Holding down option doesn’t help (still spinning wheel).
    Holding down command doesn’t help.
    Holding down shift doesn’t help.
    Holding down Fn doesn’t help. So at this point, I’m out of ideas for kicking off a shadow session.

     

    #26366
    Avatargraywolf
    Moderator

    Sorry, my fault. The right combo is Ctrl+Alt+DoubleClick.

    #26433
    AvatarTor
    Contributor

    So at this point, I’m out of ideas for kicking off a shadow session.

    We’re sorry, we ran out of coffee… The correct keystroke to force connecting through a shadow session on macOS client is Command + Alt + Double click, while on Linux and Windows it is Control + Alt + Double click. We could not use the Control on macOS because it would emit a right click.

    #26516
    Avatarkk.ase.tcs
    Participant

    It’s not helping. Thanks anyway.

    #26561
    Avatargraywolf
    Moderator

    Didn’t it help with recovering the session or didn’t shadowing even work?

    Anyway, would you send server and client logs, if possible?

    How to gather debug logs for support requests

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