Not able to connect the local USB to remote

Forums / NoMachine for Windows / Not able to connect the local USB to remote

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  • #26614
    bharath09568
    Participant

    Not able to connect the local USB to remote, please look at the below error:

    08.04.2020 09:57:11  – “RootHub#1\Port 2” was successfully shared on TCP port :5042

    08.04.2020 09:57:11  – Shared device “USB Flash Drive” at “RootHub#1\Port 2” is waiting for client connection on TCP port :5042

    08.04.2020 09:57:54  – “RootHub#1\Port 2” on TCP port 5042 was unshared successfully

    #26619
    Giorgi-G.
    Contributor

    Hi,

    Can you please tell us the following information:

    1. What OS you use on the client (local) and server (remote) machines?

    2. Do you use a USB 2.0 flash drive or USB 3.0 flash drive?

    3. Did you able to forward any other device from local to remote machines?

     

    #26622
    bharath09568
    Participant

    Hi,

    1. What OS you use on the client (local) and server (remote) machines?

    local:       windows 10

    remote:  Linux(Ubuntu 18.04)

    2. Do you use a USB 2.0 flash drive or USB 3.0 flash drive?

    USB 2.0 flash drive

    3. Did you able to forward any other device from local to remote machines?

    Yes, I am able to attach a local drive to the remote.

    #26649
    Giorgi-G.
    Contributor

    Hi,

    Can you please do the following:

    1. Start session, go to USB devices forwarding tab, forward flash drive, wait 1 minute.

    2. Collect and send Windows client-side logs as described here https://www.nomachine.com/DT10O00163#2.3

    3. Collect and send Linux server-side logs as described here https://www.nomachine.com/DT10O00163#1.1

    4. Send a screenshot of the NoMachine -> USB devices forwarding tab.

    5. Send logs from Windows part as described here: https://www.nomachine.com/AR10K00697

    Please send logs during a launched session and before devices forwarding restart both machines. They can be sent directly to forum[at]nomachine[dot]com making sure you use the topic title as the subject of your email.

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