June 17, 2020 at 11:52 #28160
In NoMachine 6.10.12 , the connection become fuzzy after upgrade Ubuntu to 20.04 , so I set
from this way
and everything work fine in 6.10.12 . after upgrade to 6.11.2 today , the connection become white and blank , I try to remove the “ProxyExtraOptions” and connect success , but the screen back to fuzzy that cannot be distinguished the character.
Attachments:June 18, 2020 at 07:55 #28168
my bad , please ignore the log in the topic , here is the log with debug:)
Attachments:August 19, 2020 at 16:05 #29056BritgirlKeymaster
The logs show nothing wrong with pack=16m-png. The logs show a failed session attempt. We can see that NoMachine creates a virtual display. This happens when the physical display is unavailable such as in headless scenarios. Is the Linux server headless? Are you still getting a white screen? What client are you connecting from?August 24, 2020 at 11:53 #29106
Yes, the server is running on a headless machine. I’ve tried the following combinations:
( client => 6.11.2, server => 6.11.2 )
( client => 6.10.12, server => 6.11.2 )
( client => 6.11.2, server => 6.10.12 )
the screen is still white, It works only when both sides are 6.10.12
I’ve been using version 6.10.12 all this time, and I’m still waiting for the new version to try again.August 24, 2020 at 19:23 #29121graywolfModerator
I’m pretty sure this has nothing to do with pack option. Let me suggest to try to check “Disable client side hardware decoding” in the NoMachine menu, if you have the chance.August 25, 2020 at 08:27 #29123
Great, after upgrading server to 6.11.2 and checked the “Disable client side hardware decoding”, the connection was successful (without pack option), but the screen back to fuzzy, then I checked the “Disable client side image post-processing”, the screen return to normal, just that the remote response is a little bit slower, but it is still acceptable.
Thank you all!August 25, 2020 at 15:40 #29134graywolfModerator
Would you send the client side log (folder %USERPROFILE%\.nx) ?August 26, 2020 at 12:30 #29155
There are many subfolders in it, and it is more than 400MB, how should I send it to you?September 2, 2020 at 15:06 #29332BritgirlKeymaster
Either Dropbox or Google, we don’t mind.September 10, 2020 at 07:56 #29410
here is the whole client side log
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