Password prompt — frozen for 20+ seconds

Forums / NoMachine for Mac / Password prompt — frozen for 20+ seconds

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #37614
    vragosta
    Participant

    Hello,

    Several of our users have upgraded to Monterey OS and encountering an issue with NoMachine client 7.8.2, whereby they are unable to enter their password for 20+ seconds — the dialog appears to be frozen. Is this a known issue?

    Thank you,

    Vincent

    #37626
    emilianoheyns
    Participant

    Same problem here. The checkbox and buttons work, but the text fields cannot get focus. Intel Macbook pro 2018 on latest Monterey.

    #37667
    Britgirl
    Keymaster

    This is a known issue. The workaround is to change the current active window on your local desktop before going back to the player window.

    Client window ignores keyboard input on macOS Monterey
    https://knowledgebase.nomachine.com/TR01T10443

    #37994
    Britgirl
    Keymaster

    Please updated to the latest released. NoMachine 7.9.2 fixes the TR referenced in this thread.

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