Password required for private key connection

Forums / NoMachine for Windows / Password required for private key connection

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  • #28532
    Avatargkovacs81
    Participant

    Hi,

    I’m trying to connect from my private linux machine to my Win 10 laptop with private key based authentication.
    On the client side the connection is stuck at the message “Connecting to Laptop”.

    I checked the logs on the server side and I can see the message: “Client public key is recognized”.
    After that the server tries to getting the password with an infinity loop.

    On Win 10  the password based authentication is disabled. Only fingerprint and PIN based authentication is enabled.

    What can I do? My understanding was that using the private key based authentication could work without additional
    methods.

    Thanks,
    Gábor

     

     

    #28560
    Avatarbrotech
    Participant

    Hello,
    yes it should work without additional methods.

    Can you please enable debug on server side, restart nxserver then reproduce issue, collect logs and send as mail attachment to address forum (at) nomachine.com with title
    “password-required-for-private-key-connection”

    Detailed instructions about collecting logs on both side(client and server)
    are available here:
    https://www.nomachine.com/AR10K00697 (for server side logs)
    and https://www.nomachine.com/DT10O00163#2 (client side).

    Regards

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