Remote desktop user should authorize

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  • #14021
    panta
    Participant

    When i join the host, over WAN, I’ve been told that i have to wait the  desktop user to validate the session. Nonsense, as it is a server with no human to do it, and impossible to do, as there is no screen, no display, and nobody

    So i can not reach my machine, how can i disable this ? I’m using NoMachine since a long time, and never saw this by default before, only on the new install I’ve made today ; is this a new version default feature ? Which file should i modify by joining this host who is impossible to control.

     

    #14024
    Britgirl
    Keymaster

    No it’s not a new default feature, it’s been like that since the beginning which makes me think that maybe you are connecting to a desktop with a user account which is NOT the owner of the desktop you want to connect to. The default behaviour, as explained here: https://www.nomachine.com/AR04K00663, is when connecting to the remote desktop of a NoMachine host (server), the server asks for authorization to the remote desktop owner when this owner is different from the user who is requesting to connect. The connecting user must have a system account on the remote machine.

    If you need to connect automatically to the remote desktop you have 2 options:

    1) Run the connection as the same user who is logged-in to the remote desktop. If the connecting user is also the desktop owner, no authorization is necessary.

    2) Configure the server on the remote machine to accept connection requests without asking for desktop owner’s authorization.

    If you can confirm that you are doing exactly as stated in option 1) then we need more information:

    i) what version of NoMachine on the server and connecting client
    ii) what NoMachine product is installed on the server
    iii) what OS is on the server

    #14026
    panta
    Participant

    You was right, my mistake, i was trying to reach it in root mode, so i did create a standard account, log in in with it, access the remote server administration panel, and all is fixed now by unchecking the “access confirm box” …

    Thx for you quick answer, issue solved 😛

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