Resume session on Windows VM

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  • #27969
    AvatarRHCPNG
    Participant

    Hi,

    I’ve got a virtual machine of Windows 10 Pro running with NoMachine and connect to this VM from another Windows 10 machine. But when the connection is lost momentarily and when the connection is reestablished it creates a new session on the VM.

    I would like to know why this happens. I would like to resume my previous session.

    NoMachine version 6.10.12

    #28061
    AvatarBritgirl
    Keymaster

    Hi, can you send us the logs from the server-side computer? Please follow the instructions here: https://www.nomachine.com/DT10O00163#1

    You can send them directly to forum[at]nomachine[dot]com making sure you use the title of this topic as the subject of your email. Thanks!

    #28295
    AvatarBritgirl
    Keymaster

    Logs received thanks!

    #28310
    AvatarCato
    Contributor

    Hello RHCPNG,

    It’s possible that your Windows 10 host is crashing. What is causing this is not visible in the NoMachine logs.
    To get more information, please inspect ‘Reliability Monitor’ logs. This article describes how to do it:

    https://www.howtogeek.com/222730/how-to-find-out-why-your-windows-pc-crashed-or-froze/

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