Screen blanking issue with 7.4.1, works correctly with 6

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  • #32705
    AvatarTeaDaze
    Participant

    Hi all,

    I upgraded to 7.4.1 from version 6 yesterday. Now when I use the blank physical screen option on my Linux Mint hosts, the screen fades to black then starts to pulse to partially visible and back. Tested on a dual GPU laptop and a single GPU desktop. Both machines are running amd cards with the open source driver.

    I downgraded to the only version 6 deb I had available (6.9.2) and blanking is working properly again. Has anyone else seen this issue? I note that there are old KB articles about this relating to auto-brightness but in my case it hasn’t been an issue until the upgrade to v7.

    Server and Clients – NoMachine 7.4.1, Linux Mint 20.1, mainline kernel 5.11 (tested .8 to .11), Cinnamon desktop.

    Thanks,

    Tea

    #32909
    Avatarfra81
    Moderator

    Hi Tea,

    we reproduced this issue in our labs and opened the following Trouble Report:

    https://knowledgebase.nomachine.com/TR04S10193

    You can select to be notified when it is fixed. Thanks for reporting!

    #32910
    AvatarTeaDaze
    Participant

    Thanks for the response. Looking forward to testing once the TR is closed.

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