Screen goes black

Forums / NoMachine for Mac / Screen goes black

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  • #3985
    linuxmintrules
    Participant

    I have connected to my mum’s mac mini from a laptop running linux mint 17. It worked fine for the first 24 hours, but now whenever I attempt to login in the screen goes black. How can I troubleshoot the problem please?

    #4045
    fra81
    Moderator

    Please collect log files as explained here: https://www.nomachine.com/AR07K00677.

    You can send them to forum[at]nomachine[dot]com.

    #4060
    jra89
    Participant

    I’m having the same problem when trying to remote from an XUbuntu to another XUbuntu.

    I have turned on debugging, restarted the server, recreated the problem, packed the logs and sent them to the email above as per your recommendation.

    I hope to see this issue fixed soon as nomachine has worked really well so far with other systems 🙂

    //J

    #4118
    fra81
    Moderator

    It could be related to this known issue:

    https://www.nomachine.com/TR04L04396

    Can you confirm?

Viewing 4 posts - 1 through 4 (of 4 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.