Screen on client side blurs everytime I scroll

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  • #41873
    ruisen2000
    Participant

    Hi all,

    I’m using windows 10 in my client side, and Ubuntu 20.04.5 LTS on my server side.

    NoMachine 8.2.3 on both client and server side.

    Every time I scroll up or down, my entire screen blurs for 0.5-2 seconds.

    Is there a way to fix this?

    Thanks.

    #41902
    fra81
    Moderator

    Hi,

    would it be possible for you to show us a video of the behaviour you are seeing? In the meanwhile, you may try these options in the session menu, Display settings, Advanced:

    – Disable network-adaptive display quality

    – Disable multi-pass display encoding

    #41919
    ruisen2000
    Participant

    Disabling those 2 options seems to have fixed the issue, thanks!

    #42148
    fra81
    Moderator

    Thank you for the report! It seems that what you were seeing is the expected behaviour. By default NoMachine uses progressive refinement of the image quality (what is called ‘multi-pass encoding’ in the option) in order to achieve the minimum response time. Alternatively to disabling those options, you may try to increase the display quality. This will make the progressive refinement quicker.

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