Seeing a different screen when logged in

Forums / NoMachine for Linux / Seeing a different screen when logged in

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  • #32746
    AvatarComputer42
    Participant

    I have installed NoMachine_7.4.1_1_amd64.deb on a Ubuntu PC version No 20.04 which I am accessing from a Windows 10 laptop.
    The problem I have is when I connect to the Ubuntu PC from the Windows 10 laptop I am seeing a different screen to what I see when I am at the Ubuntu PC. Any idea as to what I’m doing wrong.
    Peter

    #32785
    AvatarCarin
    Participant

    Hi Peter,

    Can you let us know more about what you mean by a “different screen”? Is it the screen size that looks different?
    Is it possible to send us a screenshot showing the screen behavior?

    It would be great if you could also send server-side logs (Ubuntu PC). Please see the following article for guidance: Collect server and client logs manually. You can send the logs and screenshot directly to forum[at]nomachine[dot]com making sure you use the title of the topic in the subject of your email? Thanks!

    #32787
    AvatarComputer42
    Participant

    Hi,
    This is an image of what’s on the Ubuntu PC and this is what I am seeing when I log on using the Windows PC. The terminal & file windows have been opened by me.
    The log file are locked with a X and I am unable to download them. This may be due to my lack of experience as I am a Windows person.
    Regards,

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