Seeing double…

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  • #283
    AvatarIamsanchez
    Participant

    Server side:
    CentOS 6.4
    Gnome: 2.28.2

    Windows side:
    Vista Home Premium with all the updates

    Nomachine:
    4.0.352

    I can establish connection but I see double windows side by side with a very crappy, low quality screen.
    Any ideas?

    Thank you.

    #287
    Avatarsil04
    Keymaster

    Can you please explain better?

    “I see double windows side by side”

    What windows are they? Do you mean that you get 2 player windows instead of one?

    “with a very crappy, low quality screen”

    What is crappy? The screen of the remote server displayed in the player window on the client side?
    Where is the server machine you are connecting to? Is it on your LAN?

    Can you send a screenshot to the support?

    #298
    AvatarIamsanchez
    Participant

    Hi, my apologies for not being clearer.
    Here’s a screen capture of what I’m talking about.

    NoMachine screen Capture

    I meant the double windows within the “nomachine” connection window is of very low quality. The connection is within my LAN.
    When I am in front of the server, I can log in as a regular user and I’m able to enjoy a good quality display.

    Thank you.

    #672
    Avatarfra81
    Moderator

    Hi.
    It looks like a known issue with sharing a 16 bit physical display.

    The bug is tracked in the following Trouble Report:

    https://www.nomachine.com/TR11K04037

    The fix will not be ready for the upcoming release, but you can expect it to be fixed in the next one, which is likely to take place in the next week.

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