Server does not start

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Viewing 12 posts - 16 through 27 (of 27 total)
  • Author
    Posts
  • #32338
    ebiscaia
    Participant

    Hi,

    Here are today’s logs.

    Thanks

    Attachments:
    #32494
    og00r
    Contributor

    The logs don’t indicate anything odd. If we send you special packages with added debug, would you test it and send us result?

    #32549
    ebiscaia
    Participant

    Of course. I’d have no objection to that.

    Thanks,

    Eduardo

    #32627
    Carin
    Participant

    I’ve sent you the debug package. Please check your inbox πŸ™‚

    #32653
    ebiscaia
    Participant

    Hi,

    I used tonight the program you sent me. No changes. Here are the logs, in debug mode already.

    Thanks,

    Eduardo

    Attachments:
    #32662
    Cato
    Contributor

    Hello ebiscaia,

    For some reason, nxservice.log, nxerror.log and nxserver.log files are missing. Can you check if you can find them in "ProgramData\NoMachine\var\log"?

    #32668
    ebiscaia
    Participant

    Hi,

    Seems like there is a permission issue that makes some files not being compressed if they are in the folder. Here is a new set of files.

    Attachments:
    #32944
    Carin
    Participant

    Hi ebiscaia,

    thank you for the new logs. We were now able to understand what is causing the problem.Β  It appears that there is a bug in nxlsa.dll, related to the wrong processing of upper/lowercase names of environment variables.

    Next week, we will be able to provide you with a fixed test package.
    Please let us know if you would be willing to try it, and we will send it via email as soon as it’s ready. πŸ˜‰

    #32950
    ebiscaia
    Participant

    Hi Carin,

    I’d love to test it. Please, let me know when it’s ready.

     

    #33061
    Carin
    Participant

    Hi Eduardo,

    We have sent you the fixed test package. Please check your inbox πŸ˜‰

    #33092
    ebiscaia
    Participant

    Hi,

    I’m glad to say it worked. Server started already active and I managed to connect to it remotely.

    Thank you

    #33100
    Carin
    Participant

    We are glad the issue is resolved. Thank you for letting us know πŸ™‚

Viewing 12 posts - 16 through 27 (of 27 total)

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