Services will not start

Forum / NoMachine for Windows / Services will not start

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  • #7137
    tomicjr
    Participant

    Using latest version 4.5.0_1 free.  OS is Windows Server 2008 R2 SP1

    There were no errors thrown during the installation.  No icon appears in the system tray.

    GUI shows Service not started.  Start, and it will die in a few seconds.

    There are errors in the log files under C:\ProgramData\NoMachine\var\log.

    nxdevice.log (series of firewall rule errors)

    [3016][3040] 11:48:13 920 ERROR: Cannot add firewall rule.
    Error code is : 0x800706d9
    [3676][3680] 11:48:30 469 ERROR: Cannot remove preinstalled driver package.
    Winapi code is : 2.

    nxservice.log

    3664 3016 11:48:45 080.088 nxserviceExecuteProcess: ERROR! Read failed.
    3664 3016 11:48:45 080.088 nxserviceExecuteProcess: Error is 32, Broken pipe.
    3664 3820 11:48:55 080.627 nxserviceCleanProcess: WARNING! Child refused to exit and will be terminated.

    Results of running C:\Program Files (x86)\NoMachine\bin\nxserver.exe –startup
    NX> 161 Service: nxserver already running.
    NX> 500 ERROR: Cannot start service: nxd.
    NX> 500 ERROR: Cannot start service: nxnode.

    ?

    #7160
    Britgirl
    Keymaster

    Hi, we will need to see the logs to understand what’s going on. Can you follow the instructions here https://www.nomachine.com/AR07K00677 and either attach them to the forums, or send them to forum[at]nomachine[dot]com. Please put the title of your topic in the subject.

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Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.