Trouble with x264

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  • February 20, 2014 at 20:48 #2462
    flydeprutten
    Participant

    Hello everyone

    I am having trouble with the x264 codec for NoMachne. My server is a Mac OSX 10.9 computer with NoMachine version 4.1.29. My client is a Windows 7 computer, also with NoMachine version 4.1.29. I bought the AVC package for both systems.

    The problem is that I can log in, and I can see it uses the x264 codec. But after, between 2 and 5 minutes, I get thrown off, and I have to log in again. With the VP8 codec the connection is stable.

    I also tried to compile the with the x264 codec, but it simply does not work. The library does not work, despite the fact that worked in the old version 4.0 of NoMachine.

    What can I do, is there anyone who has a suggestion?

     

    Regards

    Hans-Jakob

    February 20, 2014 at 21:13 #2481
    Britgirl
    Keymaster

    Hi, have you installed the latest update (from your customer area)?

    February 24, 2014 at 09:43 #2513
    flydeprutten
    Participant

    Yes i have.

    I’m using version 4.1.29 of both the server, client and the AVC-packs.

    February 24, 2014 at 12:51 #2534
    Britgirl
    Keymaster

    Can you send us the logs? Follow the instructions here:

    https://www.nomachine.com/AR07K00677

    Either attach them here or submit them to issues[at]nomachine.com

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