December 24, 2020 at 10:52 #30902
Win 10 x64 1909
Enterprise client 6.11.2 installs without issue and a USB Flashdrive can be forwarded to the remote machine.
Enterprise Client 7.0.208 can be installed over 6.11.2 with no errors. However even though a USB Flashdrive can be added using “Devices>Connect a disk”, the drive does not show up on the remote system.
If Enterprise Client 6.11.2 is uninstalled before installing Enterprise Client 7.0.208, the v7 install returns a “USB adapter has failed with error code: -1.” message.
Any ideas why V7 breaks the USB adapter install?December 24, 2020 at 19:05 #30943Giorgi-G.Contributor
First of all “USB device forwarding” and “USB Drive connecting” are completely different modules and work independently.
After uninstallation of the previous NoMachine, you need to restart the machine, even better twice, to hint the Windows OS that drivers are removed and that’s a correct setting. After that, it will save a new configuration and you can install the latest NoMachine.December 29, 2020 at 16:50 #31015
Thanks for differentiating between the different modules.
My main concern is this:
With Enterprise Client 6.11.2 installed, I am able to connect a USB drive from the client to an Enterprise Desktop 6.10.12 machine. The server has complete access to the client USB device. No problems here.
If I uninstall Enterprise Client 6.11.2, perform three restarts and then install Enterprise Client 7.0.208, I receive an error for the USB adapter install. Why the USB module fails with version 7 and not 6 is beyond me.
My concern is what happens if version 7 is applied over version 6. The installer for 7.0.208 will remove 6.11.2 and install as normal, however, there is no error for the USB adapter install, even though it does not install correctly.
Users installing version 7 over version 6 may lose the ability to connect USB devices and there is no indication from the installer.December 30, 2020 at 15:39 #31030Dawid.GParticipant
You may try something like this:
1. Uninstall NoMachine
2. Unregister “NoMachine USB Hub Filter” in Windows registry. You can find info about this following this link: https://www.nomachine.com/it/AR10K00732
4. Install NoMachine
I hope it’ll helpJanuary 13, 2021 at 17:53 #31261
It has been uninstalled and reinstalled multiple times, with reboots in-between. There is no mention of “NoMachine USB Hub Filter” in the Windows Registry.
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