White screen & unknown codec

Forums / NoMachine for Windows / White screen & unknown codec

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  • #22038
    AvatarZardoc
    Participant

    Hello,

    I just changed my video card to an RXT 2070.

    When I try to log to computer I get a white screen and I see it says unkown hardware or unknown codec.

    #22041
    Avatarfra81
    Moderator

    Hi.

    Strange. There is no such “error” in the NoMachine code and I honestly don’t understand how it could have been generated and make the session fail.

    Could you take a screenshot of that error?

    Please also provide more info on the operating system and the NoMachine product installed.

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