White screen when connecting

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  • #29353
    Avatareingedi
    Participant

    Hello

    Now I face a different problem

    when I start the connection shortly after I finished the one before

    then I  get only a white screen an nothing happens .

    greetings

    Karl-Peter

    #29368
    AvatarBritgirl
    Keymaster

    What OS are you connecting from? What Linux distro, version and desktop environment are you connecting to? I understand you connect once and everything is ok. Then you disconnect and reconnect immediately afterwards and you see a white screen?

    Logs from the Linux server you are connecting to would be useful in that case.

    See here on how to locate them once you’ve reproduced the issue, https://www.nomachine.com/AR10K00697

    Please send the logs to forum[at]nomachine[dot]com using the title of this forum’s thread as the mail’s subject.

    #29567
    Avatareingedi
    Participant

    hallo

    the OS is Lubuntu 18.04

    but it didnt happen anymore.

    thanks a lot

     

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