Win11 cannot install and open NoMachine

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  • #36930
    zgm
    Participant

    The 6.12.3_7 version of NoMachine installed in win11 environment cannot be opened after installation, please tell us what the problem is, AMD CPU. I saw the discussion that it is compatible with Win11, but I don’t know if IT is my installation mistake. When uninstalling it, I feel that the deletion is not clean, and NoMachine cannot be opened normally every time I reinstall it. Do I need to install the latest version or what should I pay attention to?

    #36945
    fisherman
    Moderator

    I tried version 6.12.3, and version 7.7.4 and both work as expected and without issues on Windows 11. This looks as the installation problem happened on specific environment.

    Please can you try uninstalling NoMachine and reboot host and report if here are any uninstallation errors. After reboot verify if NoMachine folder still exists “C:\Program Files (x86)\NoMachine”.
    If exists rename it and then install NoMachine again. Important is to reboot Windows after installing NoMachine to correctly load needed drivers.

    If you still experience the problem, after new install, collect NoMachine logs ( DT11R00181 – Collect server and client logs manually ) and attach it to this post, or send to forum[at]nomachine[dot]com.

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