Windows domain problem

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  • #31697
    Avataryair
    Participant

    Hi,

    We use NoMachine on Windows 10 (both server and clients). Recently, when trying to connect to NoMachine as a local admin, everything works properly but when trying to connect as a domain user, we get a spinning wheel while trying to connect endlessly. I attach server logs.

     

    Thanks,

    Yair

    Attachments:
    #31703
    Avatarog00r
    Contributor

    I saw some problems with domain users home directory:
    3360 7248 11:28:15 542.364 HostHomeDirGet: ERROR! Cannot retrieve home directory for user ‘TD-EF\myair’.

    could you try change path in key UserNXDirectoryPath in node.cfg to some directory where everybody got access? Could be something temporary as C:\tmp\

    And if problem persist we would need more information like:
    – is every user affected?
    – at what step it crashes? After login?
    – do you using nfs drive maybe?

    #31716
    Avataryair
    Participant

    I’ve changed UserNXDirectoryPath as advised but the problem persists. Local admin can log in but any domain user gets stuck on login with a spinning wheel while trying to connect. No NFS used. I attach new logs.

    Yair

    Attachments:
    #31793
    Avatarog00r
    Contributor

    Could you please also upload log files from that redirected path?
    Also is there any nx logs (.nx) in user STAFF/myair (for example) home directory?
    I am missing files from his side, as it looks until that moment everything works ok, something is wrong on their side, and such logs should be in redirected path or in that user home directory.

    #31845
    Avataryair
    Participant

    I installed on the server the 20H2 update of Windows 10 and surprisingly┬á everything works fine now ­čÖé

     

    Thanks

    #31850
    AvatarBritgirl
    Keymaster

    Thanks for letting us know.

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