Windows Enterprise Client 7.8.2 randomly closes

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  • #37856
    hinton
    Participant

    We are connecting in floating window mode to an NX server (CentOS) to run Cadence applications. When displaying simulation waveform data, the client will randomly close with the error log

    Module: C:\Program Files (x86)\NoMachine Enterprise Client\bin\nxclient.bin pid 77220

    Thread: 44768 exception 0xc0000005, ‘Access violation’

    In: C:\Program Files (x86)\NoMachine Enterprise Client\bin\libpixman.dll at 0x637d4f74

    Error: Invalid write to address 0x0

    #0  0x637d4f74 libpixman.dll(pixman_implementation_create_mmx)

    #1  0x6371f589 libpixman.dll(pixman_implementation_fill)

    #2  0x63542811 libpixman.dll(pixman_fill)

    #3  0x6ae9539f libnxdifb.dll(fbFill)

    #4  0x7784d606 ntdll.dll(RtlFreeHeap)

    #5  0x76277409 msvcrt.dll(free)

    #6  0x6ae95f90 libnxdifb.dll(fbPolyFillRect)

    #7  0x678c150d libnxc.dll

    #8  0x778687d4 ntdll.dll(RtlGetAppContainerNamedObjectPath)

    #9  0x778687a4 ntdll.dll(RtlGetAppContainerNamedObjectPath)

    The session on the server side is not affected — simply re-opening the session brings back all windows (albeit pixelated until they are redrawn).

    #37929
    Britgirl
    Keymaster

    We have a fix for a similar problem included in the next maintenance release which has been scheduled for next week. Looking at the errors you pasted, it is possible that this could solve your problem with Cadence. I would wait to try that first.

    #38385
    Britgirl
    Keymaster

    This was fixed in the 7.9.2 update https://knowledgebase.nomachine.com/SU03T00231.

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