Britgirl

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 3,557 total)
  • Author
    Posts
  • in reply to: Private: Cannot use KDE Desktop #42860
    Britgirl
    Participant

    Submit screenshots and logs to forum [at]nomachine[dot]com. Thanks!

    in reply to: Private: Cannot use KDE Desktop #42857
    Britgirl
    Participant

    By setting in the Connect Policy key desktop=1 in server.cfg you should set the #CommandStartKDE “” key in node.cfg (not the DefaultDesktopCommand key)

    CommandStartKDE "env XDG_DATA_DIRS=/usr/local/share:/usr/share:/var/lib/snapd/desktop /usr/bin/dbus-launch --sh-syntax --exit-with-session /usr/bin/startplasma-x11"

    Does this help?

    in reply to: No sound from Debian host 2 Debian client #42856
    Britgirl
    Participant

    Support for Pipewire in NoMachine was added in v8. So you have two choices:

    1) update to version 8. If you update you should also execute the command:
    sudo /usr/NX/bin/nxnode –audiosetup

    Otherwise uninstall v7 completely and install v8.

    2)  if you don’t want to update, you could also try the workaround which we provided for Ubuntu.

    How to enable audio on systems relaying on PipeWire for sound
    https://kb.nomachine.com/AR07T01168

    in reply to: Private: Slow after upgrade from 7 to 8.3.1 #42855
    Britgirl
    Participant

    Hello,

    Did you set the option key=”EnableHardwareEncoding” key to 0 in the node.cfg on the server side and there was no change? You could also disable HW encoding (again on the server side) by going to: server settings -> server performance -> uncheck “Use hardware encoding”. Then try connecting again.

    If that doesn’t help, next step is to try disabling HW decoding on the client side.

    Try the following:

    1. Quit the Player and disable hardware decoding in the player.cfg with option key=”Enable hardware accelerated decoding” value=”disabled”. Restart the Player. Try connecting again.

    Assuming you have a valid subscription you can also use the official support channel if you prefer which will avoid sensitive information being published here.

    in reply to: Keyboard mapping from Mac to Centos not working #42835
    Britgirl
    Participant

    Thanks for the additional info. In your earlier topic you mentioned you were using Workstation, so I assume you still are.

    Could you tell us if you see any difference in how keyboard is mapped when connecting to 1) virtual NoMachine desktop 2) physical display and 3) tell us if you are connecting to a vnc session already running.

    in reply to: Icon not showing on Task Bar #42833
    Britgirl
    Participant

    Screenshots show that nxnode is not running and that is why the systray icon is not visible. Can you enabled debug and send us the logs from the affected Windows by opening a CMD console as administrator and running:

    > %ALLUSERSPROFILE%\NoMachine\nxserver\nxserver.exe --debug nxserver --debug --collect

    in reply to: NoMachine 8.3.1 fails to startup 1st time in Win10 #42832
    Britgirl
    Participant

    What was your previous version when you didn’t see this behaviour? There were no changes in the client between 8.2 and 8.3 which could cause this.

    You could try cleaning up the user files directory, by closing the client and deleting almost everything in C:\Users\<username>\.nx , but keeping only folders ‘config’ and ‘cache’.

    in reply to: Pam_group support #42831
    Britgirl
    Participant

    I was just about to answer you when you posted a reply. Anyway, if it can help, we have this article:
    https://www.nomachine.com/AR08M00857 for trouble-shooting.

    We also generally recommend not to have another NX-derivative on the same server as NoMachine as we cannot guarantee that there won’t be incompatibilities.

    in reply to: Mic-in feature not working/no sound in phone Bluetooth #42827
    Britgirl
    Participant

    The issue are encounter is known and will be fixed in the next mobile release v8.

    No sound on headphones connected via bluetooth on iOS
    https://kb.nomachine.com/TR10P08884

    in reply to: Connection reset by peer error on openSUSE Tumbleweed #42823
    Britgirl
    Participant

    The server-side logs are not complete, so we are unable to provide a diagnosis.

    Please update to 8.3.1, the latest version, both sides. Then

    Run /etc/NX/nxserver --debug --enable on the server.

    Then /etc/NX/nxserver --restart

    Then reproduce the issue, and then run /etc/NX/nxserver --debug --collect

    It will create .zip with node logs. Share this file with us via email. Thanks!

    in reply to: Unable to copy/paste Ventura-Ventura #42821
    Britgirl
    Participant

    We’ve not encountered this during tests. We’ve tried several times without success. About your question regarding “graphics”, do you mean copy and paste of graphics won’t work? Copy and paste of images is not supported. You can transfer images by zipping them up and either using the file-transfer feature or dragging and dropping.

    in reply to: Green bars and ghost images on remote screen #42820
    Britgirl
    Participant

    however now my connection to the remote machine is incredibly laggy. The mouse takes several minutes to move or respond.

    It’s strange that lagginess would be caused by disabling hardware acceleration (which would mean falling back to software acceleration). Did you send us the Player logs as requested? Tick the box “Don’t delete logs on exit” in Security of the Player settings. Start a session, reproduce the behaviour and submit them as before.

    in reply to: Can’t find remote drive #42819
    Britgirl
    Participant

    Can you attach the image that you wanted to show us (not paste). Thanks!

    in reply to: Opening screen connect instructions #42812
    Britgirl
    Participant

    Of course 🙂

    See this topic https://forums.nomachine.com/topic/how-do-i-get-the-help-screens-back for more details.

    in reply to: Can’t find remote drive #42807
    Britgirl
    Participant

    I see 2 times the same share, but it is not a big deal.

    Strange, can you show us a screenshot?

Viewing 15 posts - 1 through 15 (of 3,557 total)