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You have a double nat maybe? Check this topic: https://forums.nomachine.com/topic/router-on-double-nat-cant-get-external-ip-for-remote-connections
My last comment in particular in that topic was “UPnP doesn’t support the double NAT scenario, you would need to enable port-forwarding on both routers.” Have you tried that?
NoMachine, just like a browser, needs to pass through a proxy to connect to the server. Just like your browser works in every network you move to, the NoMachine client will correctly connect by using the proxy system settings. Imagine having to manage & edit tens of session files (which users do have). As I wrote before, now it’s just a question of toggling on and off in the Player settings. Thanks for your feedback in any case.
Are you able to submit the attachments that failed to upload directly to us using forum[at]nomachine[dot]com?
Make sure you put the title of the topic as the subject of your email. Thanks!
It’s not currently possible to disable just F5 or similar keys. Can you tell us a bit more about your set-up, so we can understand better?
Thanks for your kindness 🙂
Actually we must agree that you have a point. The fact is that showing the remote cursor in normal cases, when there is just a single user connecting, to use the remote desktop, is definitely not appropriate, when there are multiple users, in this case sharing the desktop, it should be the default. We’ll change it in this way. Single user? No remote cursor. Two or more users sharing the desktop? Remote cursor enabled and also not possible to disable, since this will also be a security feature.
How do I see and connect to the rest of the machines?
Cloud Server is installed on the computer/server which will function as the frontend gateway to your NoMachine nodes. Those nodes are the computers whose desktop you want to access. On each of the nodes you should install a product such as Enterprise Desktop, or any other type of commercial NoMachine server. Then you add these nodes to your Cloud Server. There is a basic tutorial which shows you how to add your NoMachine nodes:
https://www.nomachine.com/adding-servers-to-nomachine-cloud-server-via-the-user-interface
Once you ‘ve added the nodes, you will be able to “see” them once logged in to your Cloud Server.
Also look at this document for illustrations of what it will look like: https://knowledgebase.nomachine.com/DT11R00198
Finally, the Cloud Server Installation & Configuration Guide is an excellent document which guides you through the various steps of setting it up. You can find it here with all the other installation and configuration guides:
https://www.nomachine.com/all-documents
Can I ask if there are any special characters in the username, and what the username is?
Can you also show me what you have set in Windows -> Language (see screenshot)? The Windows display language and default input should be enough.
Attachments:
Have you checked this article?
How to connect to NoMachine when the server is behind a NAT router or a firewall
https://knowledgebase.nomachine.com/AR11L00827You posted a link to a PDF which was removed, but googling I see that it has a section on how to enable port-forwarding. Please follow the instructions for doing that as well.
There’s no need to change the gateway port
“Authentication failed, please try again” – this indicates that you are reaching the Windows host but that the username and/or password are incorrect. Are you 100% sure that you are using the right credentials of a system account on the Windows PC?
What version and product of NoMachine do you have installed on the server side? Ctrl-Alt-0 (zero) activates the NoMachine session menu (or you can use the page peel). See this guide for more information on Display settings that Tor mentioned:
https://www.nomachine.com/DT10R00167 (sections #2.1 and #5)
Almost every time it is getting timed out and sometimes it gets connected.
Strange. That sometimes you can connect and sometimes you can’t can indicate a problem with the network and not with NoMachine.
1) When trying to connect, if you are seeing “Error ‘Operation timed out'”, this indicates that NoMachine on the remote computer is not reachable.
When this occurs you should verify the status of NoMachine server.
You can do that from a terminal using an account with administrative privileges is needed:
sudo /etc/NX/nxserver –status
Output should be similar to:
$ sudo /etc/NX/nxserver –status
Password:
NX> 111 New connections to NoMachine server are enabled.
NX> 162 Enabled service: nxserver.
NX> 162 Enabled service: nxnode.
NX> 162 Enabled service: nxd.2) However, then there is this in the logs “A connection timeout has occurred while trying to connect to ‘skanoj-jumpbox.dlpxdc.co’ on port ‘4000’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.'”
NoMachine connections use by default NX protocol and port 4000. Port 4000 must be free so check that it is not being used by other applications maybe?
It’s strange because you mentioned that your other Windows computer installed fine.
There’s not much we can do as it seems the default profile of your Windows host prevents our installation from creating user nx (without it NoMachine cannot function), and the only way to check whether your profile is corrupt in some way is by creating a new one and trying to install NoMachine in that.
Hi brigman, indeed relaying the location and compass data from the client-side device to the server would require minimal effort. I agree that this could be a useful feature to have, so we’ll definitely evaluate doing this. Do you just need it because the navigation program you are using happens to be on the server?
Hi all, thanks for your feedback.
We understand that this can be problematic. If you think about it the problem was also there in the past, where connecting to the same machine from 5 different places would mean having to create 5 individual nxs files.
The current mechanism does actually make perfect sense for a user that connects to multiple computers from the office, where you presume that there is a proxy in place, or from home via their ASDL to computers anywhere in the world by simply toggling on and off in the Player settings. This is how browsers work as well.
How to use automatic proxy settings with NoMachine
https://knowledgebase.nomachine.com/AR05S01129How to configure proxy settings manually with NoMachine
https://knowledgebase.nomachine.com/AR05S01130We placed considerable importance on the automatic/manual configuration of the proxy either based on the configuration of the operating system or the LAN. We imagined that this “automatic proxy configuration” would work and resolve the question in most settings. (By the way, please tell us if you tried it and if it worked).
We can evaluate whether to give the possibility to choose the most appropriate proxy setting at the start of the session. That said, please, check that the automatic configuration of the proxy on your network is usable, it’s a standard in all OS and all network configurations via the DHCP protocol.
Willie108, the same thread shows the correct link to use, just a few rows down 🙂
https://forums.nomachine.com/topic/my-successful-story-in-setting-up-nvidia-driver-on-aws#post-28650
Does that work for you?
