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Britgirl
ParticipantSubmit screenshots and logs to forum [at]nomachine[dot]com. Thanks!
Britgirl
ParticipantBy setting in the Connect Policy key
desktop=1
in server.cfg you should set the #CommandStartKDE “” key in node.cfg (not the DefaultDesktopCommand key)CommandStartKDE "env XDG_DATA_DIRS=/usr/local/share:/usr/share:/var/lib/snapd/desktop /usr/bin/dbus-launch --sh-syntax --exit-with-session /usr/bin/startplasma-x11"
Does this help?
Britgirl
ParticipantSupport for Pipewire in NoMachine was added in v8. So you have two choices:
1) update to version 8. If you update you should also execute the command:
sudo /usr/NX/bin/nxnode –audiosetupOtherwise uninstall v7 completely and install v8.
2) if you don’t want to update, you could also try the workaround which we provided for Ubuntu.
How to enable audio on systems relaying on PipeWire for sound
https://kb.nomachine.com/AR07T01168Britgirl
ParticipantHello,
Did you set the option key=”EnableHardwareEncoding” key to 0 in the node.cfg on the server side and there was no change? You could also disable HW encoding (again on the server side) by going to: server settings -> server performance -> uncheck “Use hardware encoding”. Then try connecting again.
If that doesn’t help, next step is to try disabling HW decoding on the client side.
Try the following:
1. Quit the Player and disable hardware decoding in the player.cfg with option key=”Enable hardware accelerated decoding” value=”disabled”. Restart the Player. Try connecting again.
Assuming you have a valid subscription you can also use the official support channel if you prefer which will avoid sensitive information being published here.
Britgirl
ParticipantThanks for the additional info. In your earlier topic you mentioned you were using Workstation, so I assume you still are.
Could you tell us if you see any difference in how keyboard is mapped when connecting to 1) virtual NoMachine desktop 2) physical display and 3) tell us if you are connecting to a vnc session already running.
Britgirl
ParticipantScreenshots show that nxnode is not running and that is why the systray icon is not visible. Can you enabled debug and send us the logs from the affected Windows by opening a CMD console as administrator and running:
> %ALLUSERSPROFILE%\NoMachine\nxserver\nxserver.exe --debug nxserver --debug --collect
Britgirl
ParticipantWhat was your previous version when you didn’t see this behaviour? There were no changes in the client between 8.2 and 8.3 which could cause this.
You could try cleaning up the user files directory, by closing the client and deleting almost everything in C:\Users\<username>\.nx , but keeping only folders ‘config’ and ‘cache’.
Britgirl
ParticipantI was just about to answer you when you posted a reply. Anyway, if it can help, we have this article:
https://www.nomachine.com/AR08M00857 for trouble-shooting.We also generally recommend not to have another NX-derivative on the same server as NoMachine as we cannot guarantee that there won’t be incompatibilities.
February 3, 2023 at 14:57 in reply to: Mic-in feature not working/no sound in phone Bluetooth #42827Britgirl
ParticipantThe issue are encounter is known and will be fixed in the next mobile release v8.
No sound on headphones connected via bluetooth on iOS
https://kb.nomachine.com/TR10P08884Britgirl
ParticipantThe server-side logs are not complete, so we are unable to provide a diagnosis.
Please update to 8.3.1, the latest version, both sides. Then
Run
/etc/NX/nxserver --debug --enable on the server.
Then
/etc/NX/nxserver --restart
Then reproduce the issue, and then run
/etc/NX/nxserver --debug --collect
It will create .zip with node logs. Share this file with us via email. Thanks!
Britgirl
ParticipantWe’ve not encountered this during tests. We’ve tried several times without success. About your question regarding “graphics”, do you mean copy and paste of graphics won’t work? Copy and paste of images is not supported. You can transfer images by zipping them up and either using the file-transfer feature or dragging and dropping.
Britgirl
Participanthowever now my connection to the remote machine is incredibly laggy. The mouse takes several minutes to move or respond.
It’s strange that lagginess would be caused by disabling hardware acceleration (which would mean falling back to software acceleration). Did you send us the Player logs as requested? Tick the box “Don’t delete logs on exit” in Security of the Player settings. Start a session, reproduce the behaviour and submit them as before.
Britgirl
ParticipantCan you attach the image that you wanted to show us (not paste). Thanks!
Britgirl
ParticipantOf course 🙂
See this topic https://forums.nomachine.com/topic/how-do-i-get-the-help-screens-back for more details.
Britgirl
ParticipantI see 2 times the same share, but it is not a big deal.
Strange, can you show us a screenshot?
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