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I have forwarded the output of the windbg file to our developers. There was some weird formatting in it, so hence that’s why its’ not posted here.
Are you using the latest version 8?
There are two ways to uninstall USB drivers for Windows. You can find detailed instructions here: https://kb.nomachine.com/AR12O00955
Regarding the issue, do you have any other USB forwarding (or related) software installed on the machine?
We are aware of this and have already opened a Trouble Report. You can use the following link to monitor its status.
Disk forwarding not working on macOS 12
https://kb.nomachine.com/TR09T10615Are you using session recording or is there more than one user connected to the desktop? Either of these cases will implicitly enable the remote cursor.
Also make sure you update to the latest version of NoMachine (both sides). We recently released version 8.
Hi, the server logs show that the connection with the Player was lost. Could you send us the logs from the client side as well? Go to https://kb.nomachine.com/DT11R00182 and scroll down to “Collect Client Side Logs”. Please submit them to forum[at]nomachine[com] as you did earlier. Thank you!
Hi, setting the key to 60s should be enough. If it’s not it could suggest something is wrong with your configuration. Additional debugging can be done but not via the forums. One of the team will contact you to provide further instructions.
Please update to the latest maintenance release:
NoMachine 8 is a universal package for both Intel and M1.
Iām looking forward to this being corrected
Although we will be releasing a maintenance shortly (keep your eyes peeled for that) the change we mentioned will be in one of the next upcoming updates.
When you are speaking about UPnP you are speaking about the mapping of the port to the router via UPnP (just to clarify for other users who might be reading š )
When the nxserver starts up and it makes the request to the router according to how you’ve set up port-mapping, it can some time before the router responds. In our tests, there were some specific models that can take up to 9 minutes before responding back to the server. In the current version, during this time, the player asks the server to confirm the upnpstatus but the nxserver is still waiting for the router to answer. You will probably see that if you leave the Ports panel open, it will update itself after a few minutes (because the nxserver has received a response from the router).
In the next update we will change this behaviour between server and player. The server will tell the player that the setting is activated (or not) even though it is still waiting for the router to respond. This should remove the need to have to manually change it every time.
https://www.nomachine.com/product&p=NoMachine%20Enterprise%20Client
From the Menu of the website -> Download -> NoMachine Enterprise Products Evaluation -> Scroll down to the product you are looking for š