Britgirl

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Viewing 15 posts - 1 through 15 (of 1,908 total)
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  • in reply to: Error is 61 #25245
    AvatarBritgirl
    Keymaster

    A ‘connection refused’ error is usually raised if there are no services listening on that port, or if a firewall is rejecting the connection. Can you check whether you can connect with another client to the same server (I take it that this computer is your personal PC). It might be that your university doesn’t allow this type of access from outside?

    in reply to: Use NoMachine for ARM on Surface Pro X #25229
    AvatarBritgirl
    Keymaster

    Hi, the ARM package cannot be installed on Windows systems, only Linux I’m afraid.

    AvatarBritgirl
    Keymaster

    Hi, compare the free and Enterprise Desktop option here: https://www.nomachine.com/remote-access-for-everyone

    it says 44$/year, but it gives different pricing for different OS, what does this mean?

    Hm, I’m not sure where you are looking. Perhaps you are seeing the pricing for the packs of 10 licenses which are geared towards corporate use? For one computer it’s enough to install one license. If you check the link I pasted, you can see it costs $44.50 regardless of whether it’s Windows, Mac, Linux or Raspberry 🙂

    what should I purchase?

    If you are connecting simultaneously from two computers/devices (whether it’s Linux, Windows or other supported operating system) you will need Enterprise Desktop for Linux on the remote computer you want to access. (I say Linux because you wrote that you are connecting to a Linux computer). NoMachine’s licensing model is what we call “per server” and that means the license is installed on the remote computer you want to connect to. So your set up will be:

    2 clients on which you install the free version or alternatively Enterprise Client.

    1 Enterprise Desktop on the remote computer you are connecting to (if you want more than one connection) OR the free version if one connection is enough.

    Take a look the FAQs here:  https://www.nomachine.com/faq, the first five are probably the answers you are looking for 🙂

    AvatarBritgirl
    Keymaster

    Two users connecting at the same time to a remote computer counts as two connections. With the free version installed on the remote computer you and your friend will not be able to connect at the same time, only separately. The free version allows one connection, so if you want two connections or more to the remote computer being, try Enterprise Desktop.

    How do I share my desktop with another user if I have the free version installed?
    https://www.nomachine.com/AR10K00703

    in reply to: MacOS start NX server at boot time? #25173
    AvatarBritgirl
    Keymaster

    Update: the user has confirmed that the latest version (6.9.2) is working without any issues.

    in reply to: Mate session #25169
    AvatarBritgirl
    Keymaster

    Thanks for letting us know. Just so other users can easily find how to change the default desktop when launching a NoMachine virtual desktop session, the correct article is:

    How to run a virtual desktop environment on Linux different from the default one with NoMachine
    https://www.nomachine.com/AR04K00667

    in reply to: Multi-touch support #25122
    AvatarBritgirl
    Keymaster

    It’s not a question of missing documentation about multi-touch events, it’s that multi-touch events are not handled at all. As I wrote earlier, we first need to first evaluate how such events are received to be able to send them to the server in order to add support for multi-touch commands. Definitely something to explore further.

    AvatarBritgirl
    Keymaster

    When NoMachine prompts you to insert the username and password, you need to insert the credentials of the account of the Windows machine. Remote login to Windows with empty password is forbidden by Windows policies: https://www.nomachine.com/AR05L00802.

    But  it is possible to connect without using system password. There are two ways to achieve it.

    1. Connect with using private key authentication (https://www.nomachine.com/AR02L00785).

    2. Enable NoMachine database. To do it – edit server.cfg as an administrator (in the default it’s located in the %PROGRAMFILES(x86)%\NoMachine\etc directory).Uncomment and change the keys to following values:

    EnableUserDB 1
    EnablePassDB 1

    More details you can find here: https://www.nomachine.com/DT02O00125#10.1.

    in reply to: NoMachine keeps logging on and off #25096
    AvatarBritgirl
    Keymaster

    You should submit the logs from the client and server sides (assuming you have access to this machine). This could help us to  understand why you can only get sporadic access.

    In order to extract the logs, please see the following article: https://www.nomachine.com/DT10O00163#1.3

    You can send them to forum[at]nomachine[dot]com making sure you reference the topic as the subject or within the body of your email.

    Thanks!

    in reply to: Sluggish screen redraw performance etc. #25085
    AvatarBritgirl
    Keymaster

    Users should  update to the latest version and report back if they continue to have issues.

    in reply to: NoMachine keeps disconnecting #25079
    AvatarBritgirl
    Keymaster
    in reply to: NoMachine keeps logging on and off #25078
    AvatarBritgirl
    Keymaster

    So, let’s call your two iMacs A and B. You can connect from B to A over the Internet without any issues, but when connecting from A to B, B is never available (i.e. you’ve never successfully connected)?

    If that’s the case, it sounds like a WIFI or router issue on the side of the where your iMac ‘B’ is. You can look in the client side logs for this message “‘A connection timeout has occurred while trying to connect to ‘xxxxxxxxxxxxxx’ on port ‘4000’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.’”

    Please try the tips in the following article: https://www.nomachine.com/AR11L00827

    in reply to: Multi-touch support #25077
    AvatarBritgirl
    Keymaster

    Not at the moment, but we can check how the client receives those events and how to use them on the remote OS in order to see whether adding support for it is possible. It’s certainly not a trivial thing 😉

    in reply to: NoMachine keeps logging on and off #25067
    AvatarBritgirl
    Keymaster

    Are you connecting over LAN or over the internet?

    in reply to: NoMachine via web? #25066
    AvatarBritgirl
    Keymaster

    Hi

    NoMachine for the Enterprise range allows you to access your remote desktop over the Web.

    You need to have installed either Enterprise Desktop or one of the other products in the Enteprise range on the computer you want to access. The free version doesn’t support browser-based connections.

Viewing 15 posts - 1 through 15 (of 1,908 total)