Britgirl

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 2,486 total)
  • Author
    Posts
  • in reply to: Unable to disable https redirect for web connections #32251
    AvatarBritgirl
    Keymaster

    Hi, a new article has been inserted. Thank you for pointing out that the current article needed updating.

    For version 6.10 onwards, you should use this: https://www.nomachine.com/AR03S01112. Let us know if you’re still having issues.

    in reply to: Windows multiple displays #32245
    AvatarBritgirl
    Keymaster

    No, it isn’t supported. Windows RDP can run with virtual display drivers, so it can create three virtual displays mirroring the client displays and switch the user’s session onto those virtual displays. NoMachine copies the displays existing on the server side.

    in reply to: Possible out of focus display issue? #32233
    AvatarBritgirl
    Keymaster

    Since the 7.1.13 upgrade I’m plagued with out of focus servers displays where the mouse points somewhere else so I can’t click on anything.

    We aren’t aware of out-of-focus issues or problems with clicking when connecting to Linux Mint. Although screenshots would help to understand what the actual problem is that you are encountering. What’s the Window Manager you are using? I take it this is the free version installed on the Linux side (you didn’t say).

    This doesn’t happen every time but sometimes it requires closing the server window and retrying a dozen times before getting lucky. My client is Win7 and servers are Linux Mint 20.1 with Nvidia 1080 Ti GPUs and the 460.39 driver.

    Strange, if something isn’t working with NoMachine, it would be showing this strange behaviour all of the time, not once every dozen or so times. I doubt that it is being caused by the GPU. So, clears steps to reproduce the problem (as well the as the screenshots already mentioned) would be useful to help us understand better.

    Also, it’s inefficient that one must back out 3 steps to end editing display settings. Please add a Done button.

    You can actually remove one step by clicking the small settings icons (which can be considered shortcuts) at the bottom of the menu (it’s the one on the far right) and this will take you directly to “Change settings”. Therefore it takes 2 steps, and not three. Designing menus and how it impacts usability is not as simple as it might seem and adding a Done button (something which we did of course already consider) proved not to be the best solution to coming out of the menu.

    Also, I dislike the way the client window with all the servers displayed stays open and it spawns a new window to access a server. I can see how someone in tech support might like it that way but I often only need to access a single server. Please make it an option to use classic style or never closing style.

    The multi-window player is one of the elements that make up the new design of the UI.  This isn’t going to change. What you can do is place a connection shortcut on your desktop (or wherever you like) and by double-clicking you will open the session without the main window getting in the way. To create the shortcut, go to the folder where NoMachine connection files are store (by default on Windows it’s in Documents\NoMachine), right click the session file, click ‘New’ and select ‘Shortcut’.

    in reply to: Putting back the list of connections in the systray menu #32178
    AvatarBritgirl
    Keymaster

    Thanks very much for taking the time to provide this feedback. In version 7 we redesigned the interface in order to make the opening of, and access to, multiple sessions faster because this is the most common use we have found amongst our users and what our users asked us for more frequently. The connection links were removed from the systray to put these recent connections in the Machines panel which can be reached in two clicks (one click on the monitor, one click on ‘Main window’). This, by the way, also allows us to declutter the monitor: a space that we need as we move forward with our development roadmap. So, putting the links back in the Monitor is not possible.

    From what you’ve written (and with a particular use-case as an example, so thank you), I understand that the window is not opening in your current Windows workspace. I think this should be fairly straightforward to fix. Would you like it to open in the workspace you’re in, or that the current workspace switches to the one where the NoMachine window is located?

    AvatarBritgirl
    Keymaster

    Update to 7.1.3 please and resubmit a new topic with the logs as previously requested if you are still encountering the same behaviour.

    AvatarBritgirl
    Keymaster

    No further feedback has been submitted by the user so we can consider this solved.

    AvatarBritgirl
    Keymaster

    The patch was made available in the release of version 7.1.3. 

    in reply to: NoMachine enterprise client – non-admin update #32075
    AvatarBritgirl
    Keymaster

    It’s impossible to update NoMachine software without administrator privileges because it requires access to certain privileged sections of the User profile.

    What you can do, instead, is a create local repository (apt for deb, yum for rpm) and put there new version of player each time we release it. And user’s machines will update from it, automatically. You should contact the sales team to check what the legal implications with regards to redistribution of the package.

    We are working on a portable version which might satisfy  your use case, certain services won’t be possible and these are outlined in the Feature Request:

    Creating NoMachine free portable version
    https://www.nomachine.com/FR11P03746

    in reply to: Difficulty mapping? #32056
    AvatarBritgirl
    Keymaster

    No logs received, so closing this.

    in reply to: Server audio not muted #32055
    AvatarBritgirl
    Keymaster

    No logs have been received and I am closing this topic. If you are able to submit logs as described by Totne, please submit them directly to forum[at]nomachine[dot]com and submit a new topic with the details. The version is now 7.1.3, so you should update to this before reporting back.

    in reply to: Cannot reduce client window size after 7.0 #32044
    AvatarBritgirl
    Keymaster

    I can no longer make them any smaller than the default size of a new window.

    You are right and we will fix this. When we redesigned the UI, we didn’t take into consideration the need for such small session windows.  You’re the only one that has actually brought this to our attention, but this doesn’t mean it deserves less attention. Thank you for pointing this out to us and we will put it right. I can provide a download link for the earlier version and send it to you in the meantime. Is that ok?

    in reply to: General protection fault on Gentoo #31997
    AvatarBritgirl
    Keymaster

    I would advise you to update both NoMachine client and server software to 7.1.3 and tell us if the problem is still there. If it is, submit logs as Fisherman suggested.

    in reply to: Slow connection on MX Linux #31988
    AvatarBritgirl
    Keymaster

    I assume you are using the latest version of NoMachine. What version of Linux MX are you using? It’s not clear if it’s the server or client, so please clarify. In any case, we checked with the latest 19.3 in our labs and didn’t have any issues.

    Is it headless? Check this article for some useful tips:

    How to solve black screen and other possible problems on headless machines
    https://www.nomachine.com/AR03P00973

    in reply to: Connection timeout when trying to connect #31982
    AvatarBritgirl
    Keymaster

    Erans, can you tell us which university’s facilities you are connecting to and have you asked your administrator for further assistance if this is a set-up arranged for your faculty?

    AvatarBritgirl
    Keymaster

    As soon as the screen is forwarded (not just with NoMachine, also macOS’s own remote desktop tool) and you can try with others, DRM protection is triggered. NoMachine can’t avoid this.

Viewing 15 posts - 1 through 15 (of 2,486 total)