Teknicianexpertiz

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  • March 17, 2023 at 20:37 in reply to: Can’t remote access to a computer over the internet #43465
    Teknicianexpertiz
    Participant

    Ok. Thanks for the suggestion.

    March 16, 2023 at 23:31 in reply to: Can’t remote access to a computer over the internet #43439
    Teknicianexpertiz
    Participant

    The configuration of the network where’s the remote computer is located is pretty simple, 1 WIFI router with a Cable TV receiver connected (via an ethernet cable) to it so the HD TV can connect directly to the internet. The computer I’m trying to connect to is connected to the internet via WIFI.

    The strange thing is, I used to be able to connect remotely to this computer with no issues. I think their ISP changed something in their connection because their internet was off for a couple a days prior of me not being able to connect to the computer anymore.

    Other than your solution of creating a tunnel, can they contact their ISP to change their double NAT to a single NAT connection?

    Thanks.

    March 14, 2023 at 05:22 in reply to: Can’t remote access to a computer over the internet #43387
    Teknicianexpertiz
    Participant

    Here’s the result of the traceroute command on the remote computer:

    traceroute to whatismyip.com (172.67.x.x), 30 hops max, 60 byte packets
    _gateway (192.168.2.1)  14.549 ms  14.479 ms  14.421 ms
    10.11.18.177 (10.11.18.177)  22.734 ms  25.015 ms  27.483 ms
    * * *
    64.230.x.x (64.230.x.x)  27.115 ms *  27.670 ms
    (142.124.x.x)  27.928 ms  29.266 ms  32.569 ms
    (64.230.x.x)  35.941 ms  22.362 ms  22.607 ms
    (64.230.x.x)  20.105 ms  19.569 ms  19.777 ms
    198.32.x.x (198.32.x.x)  20.129 ms  21.331 ms  21.394 ms
    162.158.x.x (162.158.x.x)  24.116 ms  24.278 ms 172.70.112.2 (172.70.x.x) 19.631 ms
    172.67.x.x (172.67.x.x)  19.813 ms  19.709 ms  21.057 ms

    March 11, 2023 at 22:58 in reply to: Can’t remote access to a computer over the internet #43364
    Teknicianexpertiz
    Participant

    Ok. I’ll get back to you with the results.

    Thanks.

    March 9, 2023 at 20:17 in reply to: Can’t remote access to a computer over the internet #43334
    Teknicianexpertiz
    Participant

    I’m not a network or IT admin so I don’t really know what should be done to resolve the issue from that point. Any suggestions?

    Thanks.

    March 9, 2023 at 09:56 in reply to: Can’t remote access to a computer over the internet #43320
    Teknicianexpertiz
    Participant

    I was able to connect to the computer from the local network (through 192….). I retrieve the external IP of the computer from whatismyip.com, inserted it in the connection information with port 24080 and I wasn’t able to connect.

    I did the traceroute whatismyip.com command on the computer I want to connect to remotely, and only local addresses are showing up. So I guess the computer is behind a double NAT.

    March 7, 2023 at 20:19 in reply to: Can’t remote access to a computer over the internet #43272
    Teknicianexpertiz
    Participant

    Ok. Thanks for the suggestions, I’ll give them a try and get back to you with the results.

    June 16, 2021 at 20:28 in reply to: No public IP showing up #34055
    Teknicianexpertiz
    Participant

    Yes. I read this article and since the UPnP option in the router is enabled I thought that it was equal to the router accepting UPnP commands… Isn’t it the case?

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Viewing 8 posts - 1 through 8 (of 8 total)