barpa

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Viewing 15 posts - 1 through 15 (of 19 total)
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  • in reply to: Encryptor context errors #12159
    Avatarbarpa
    Participant

    Hi,
    Is it possible that there are other applications using NoMachine’s port 4000? Is the host you are accessing configured as a node of an Enterprise Server maybe?

    Avatarbarpa
    Participant

    Hi Thinker55,
    To understand better we will need more logs from the server side. Reproduce
    the problem and send to forum[at]nomachine[dot]com. Instructions about collecting logs you can find here:
    https://www.nomachine.com/DT07M00098.

    in reply to: Direction of the UDP connection #11517
    Avatarbarpa
    Participant

    Hi,

    At the moment it’s not possible to change this timeout. You can disable UDP communication completely, but not a particular direction of the UDP communication.

    in reply to: Socket: Can’t query network interface #10644
    Avatarbarpa
    Participant

    Hi,
    In most cases “The NoMachine service is not available” means that there is no NoMachine installed on the remote machine or the installed version doesn’t support SSH connections.
    The nxplayer restart can be caused by a crash. Can you send us the crash report? It may be in the following folders:
    /Libraries/Logs/DiagnosticReports
    /Libraries/Logs/CrashReporter
    /Users/Username/Library/Logs/CrashReporter

    Send any attachments to forum[at]nomachine[com].

     

    in reply to: Socket: Can’t query network interface #10605
    Avatarbarpa
    Participant

    Hi,

    The logs don’t help us understand what might be happening. Please tell us what OS X version you have installed NoMachine on and what you are trying to connect to (OS and version). What is the error displayed in the nxplayer? Are you using NX protocol when connecting to free version?

    in reply to: Bi-directional audio between client and server #10589
    Avatarbarpa
    Participant

    Hi Tom,
    If you want to forward microphone to the remote machine when you are connected to a session:
    – you have to enable microphone forwarding (Mic in icon) in the menu panel (CTRL+ALT+0 or peel on the right top of the session window)
    – you can choose a, different than a default, device in Audio settings (Mic in -> Change settings -> Microphone input)
    – you should be able to record the chosen device from the NoMachine Microphone Adapter on the remote machine

    in reply to: Audio issues with NoMachine_5.1.7_8.exe #10469
    Avatarbarpa
    Participant

    Hi,
    We need more information about the problem. Can you specify the Android version and device? Can you record and attach the distortions?

    in reply to: Audio problem after updating to 5.0.53 #9289
    Avatarbarpa
    Participant

    To understand better we will need logs from the client side. Reproduce
    the problem and send to forum[at]nomachine[dot]com. Instructions about collecting logs you can find here:
    https://www.nomachine.com/DT07M00098.

    in reply to: Sound has glitches and is out-of-sync with video #9183
    Avatarbarpa
    Participant

    Hi, thanks for the report. The glitches seem to be a PulseAudio problem. You can try these workarounds:

    – exit Iceweasel
    – run PulseAudio tool: pavucontrol
    – start Iceweasel and the videos should be working
    – keep the pavucontrol running

    or if you do not have pavucontrol:

    – exit Iceweasel
    – run PulseAudio tool, parec, in terminal:
    $ parec –latency=20 –format=float32le –rate=25 –channels=1 –channel-map=mono -d nx_audio_null.monitor /dev/null
    – start Iceweasel and the videos should be working
    – keep the parec running

    in reply to: Need support for audio sample rates above 44.1 kHz #8168
    Avatarbarpa
    Participant

    Hi @Carmine,
    Can you tell what audio applications do you use and what output method is chosen?

    in reply to: Not able to connect NX server via ssh protocol #7635
    Avatarbarpa
    Participant

    Hello, it seems that provided passphrase is not matching the private key. Check out, in advanced options of the connection, if proper private key is selected. In edit dialog of the connection check ‘Reset saved preferences and password’ checkbox and try to connect again.

    If this will not help, we can send you a debug library to check the issue.

    in reply to: Session log fills up disk #4644
    Avatarbarpa
    Participant

    We have opened a trouble report to track this issue:

    https://www.nomachine.com/TR09L04536
    NoMachine logs on Linux are filled up with errors
    about Pulse Audio Server

    A fix for this problem will be included in the next update.

    In the meantime you can try to disable sound notifications
    from the Server status GUI -> Server preferences -> Security
    panel.

    in reply to: Minor issues #3795
    Avatarbarpa
    Participant

    @sshere, Did you have a chance to extract the logs?

    in reply to: Minor issues #3761
    Avatarbarpa
    Participant

    Can you explain ‘reverting my AUDIO to the SPIF output’ problem? Is it enough to disable audio (start session, open Menu panel (CTRL + ALT + 0) -> Audio -> Disable audio)?

    We will need also the server side logs. Please, send logs file to issues[at]nomachine[dot]com. Follow this article:
    https://www.nomachine.com/AR07K00677

    in reply to: Headphone redirection #3566
    Avatarbarpa
    Participant

    @samo_dadela, after NX session starts, PulseAudio default source is changed to ‘nx_voice_out.monitor’. You can try to change or update KVM options to choose a proper PulseAudio source.

Viewing 15 posts - 1 through 15 (of 19 total)