Forum Replies Created
Please check the following tutorial, it should help you: https://www.nomachine.com/disabling-access-to-your-local-desktop
And let us know if you still need help 🙂
I’m sending you a package for debugging via email. Please check your inbox
Thanks for your input 🙂
We need to investigate further to be able to help you.
Please enable debug log level as explained here: https://knowledgebase.nomachine.com/DT11R00182
Once done, reproduce the problem, collect the logs and send them to forum[at]nomachine[dot]com, with the topic as reference in the subject field.
Thanks!April 19, 2022 at 11:36 in reply to: Message dialog “NoMachine Monitor could not create the settings directory.” #38356
Similarly to what we asked to the other participant, we would like to check the .nx folder permissions.
Please submit this information (2 screenshots) via email to us (to forum[at]nomachine[dot]com, with the topic as reference in subject) because there could be sensitive information included:
– Open Windows explorer (file browser window)
– Type %USERPROFILE% in the URL bar
– Open View menu and check “Hidden items” box
– Right click the folder “.nx” and select Properties
– Get a screenshot of the Security tab
– Enter “.nx” folder and do the same for the folder “config”
Furthermore, please tell us what is the path visible in the file browser when you enter the .nx folder.
Thank youJanuary 18, 2022 at 15:50 in reply to: Server settings authentication fails for domain users #37081
Unfortunately the logs you sent us do not help the investigation: there are no logs from any recent session, which can be due to a problem while gathering the logs.
Can you please send us a new set of logs (to forum[at]nomachine[dot]com, making sure to reference the topic in subject) ?
I suggest to check the procedure to collect NoMachine logs, it might be useful: https://knowledgebase.nomachine.com/DT11R00181
One of the features of NoMachine Terminal Server family (if needed, see the comparison here: NoMachine – Comparison terminal server products ) is to be able to start a virtual session that is not attached to the display and will be not visible in XEN console.
Please check the following link to know how to proceed: NoMachine – Creating new virtual desktop sessions
Let us know if you need more help.
Yes, it’s possible to use SOCKS proxy in the connection file; however in version 7.X, the connection file has to be eddied manually.
The following values have to be set:
<option key=”Enable HTTP proxy” value=”true” />
<option key=”HTTP proxy host” value=”hostname” />
<option key=”HTTP proxy port” value=”8080″ />
<option key=”HTTP proxy password” value=”password” />
<option key=”HTTP proxy username” value=”username” />
<option key=”Remember HTTP proxy password” value=”false” />
<option key=”Manual proxy configuration type” value=”socks” />
<option key=”Proxy configuration mode” value=”manual” />
In the upcoming version 8.X, it will be possible to set all these fields in the GUI.
Please let us know if this answer helps you!January 14, 2022 at 13:01 in reply to: Crisp rendering with Linux client, but not with Windows client #37051
I’m afraid a made a mistake in my previous post; I thought that the feature request I mentioned is already implemented, but it is actually not. Our developers took this opportunity to rework the content of such Feature Request and split it into two features since it was about two different aspects of rendering, the rendering of the session (of the remote desktop) and the rendering of the UI of the session.
At the moment unfortunately there is no workaround, to solve the “blurry” problem it is necessary to implement these Feature Requests:
There is no way to include arbitrary data into first part of connections. However if you don’t want to use HTTP proxy a SOCKS proxy can be a good alternative, since it works with TCP connections.
Please refer to the following links:
I am not sure of the product you are using, but did you try NoMachine Cloud Server ?
Indeed it can act as some kind of proxy for the NX connections: NoMachine – Secure remote access and reliable desktop delivery across any data center or cloud
You can download an evaluation version of the software to test it.January 13, 2022 at 10:55 in reply to: Crisp rendering with Linux client, but not with Windows client #37033
Assuming you have Windows on the client side, you need to add the option to use native resolution on High-DPI displays.
See our feature request about it: NoMachine – Adding an option to use native resolution on High-DPI displays – Knowledge Base
Let us know if this doesn’t solve your issue! 🙂January 12, 2022 at 20:19 in reply to: How do I create a user name and password for remote control? #37026
I’m sorry if our answer didn’t address your issue; however the password is not related to NoMachine (but to Windows) and so you should refer to your system user guide to know how to set the password.
See this information from Microsoft: Change or reset your Windows password (microsoft.com)
I hope this will help you 🙂
Do you have the possibility to contact your office network administrator, and ask to open a port forwarded to the target machine ?
That would be the best solution.
Let us know if this helps or if you have further issues!January 11, 2022 at 11:37 in reply to: How do I create a user name and password for remote control? #37002
You don’t have to create a user, as NoMachine uses a system user that is already created on the server side (System username and password).
While it is common on Windows not to set a password, one must be set if someone wants to use NoMachine (this is for security limitations).
You can find more about this subject in the following article : https://knowledgebase.nomachine.com/AR05L00802
We remain at your disposal if you have further questions or issues!