Bilbotine

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Viewing 15 posts - 1 through 15 (of 185 total)
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  • in reply to: Setting to enable desktop sharing #40164
    Bilbotine
    Keymaster

    Hi jdslavin,

    You can modify the global setting in the file – server.cfg .

    The command nxserver --useredit USERNAME --screensharing yes stores this settings in the redis DB, that cannot be modified manually.

    As for uploading files, some types of documents cannot be uploaded because it has been restricted for security reasons. This is why w always recommend to send us logs via email

    in reply to: Windows 10 to Debian 11 is sluggish #40163
    Bilbotine
    Keymaster

    Hi BlueNGray,

    One of your files was too big and couldn’t be uploaded (“CPU-Usage-hw-decode-disabled.png”).

    Can you please send it by email to forum[at]nomachine[dot]com, making sure to reference the topic in subject ?

    Thank you!

    in reply to: NoMachine 8 no longer allows reconnecting #40156
    Bilbotine
    Keymaster

    Hi Frank,

    Thank you for your feedback.

    Can you please enable logs, reproduce and send us by email to forum[at]nomachine[dot]com, making sure to reference the topic in subject ?

    Furthermore, can you show us these keys

    PhysicalDesktopAccess
    PhysicalDesktopMode
    PhysicalDesktopAccessNoAcceptance
    in reply to: Blank/black screen when connecting to Mac Studio #40149
    Bilbotine
    Keymaster

    Hi khawkins.sfdc,

    Thanks for your post, we tested and reproduced a similar problem with version 7.10.1.

    That said, upgrading to the freshly released version 8 seems to fix the problem.

    The universal package for Mac is suitable for both Intel and M1 processor, please try it.

    Your feedback will be appreciated!

    in reply to: Setting to enable desktop sharing #40146
    Bilbotine
    Keymaster

    Hi jdslavin,

    From a terminal you can check with nxserver –useredit USERNAME –screensharing yes. This applies to a specific user.

    Also, in the server.cfg check that PhysicalDesktopSharing is set to β€˜1’. This key applies to the whole server.

    Does this help?

    in reply to: Fedora 36 headless server #40138
    Bilbotine
    Keymaster

    Hi MastaG,

    Thank you for the logs, we’ll have a look and come back to you soon.

    in reply to: Unable to connect my Windows PC using different network #40136
    Bilbotine
    Keymaster

    Hi Yuan,

    Please check our article “How to connect over the internet to NoMachine behind a NAT router” for such a connection problem: https://kb.nomachine.com/AR10R01099

    Let us know if it does not solve your problem πŸ™‚

    in reply to: Windows 10 to Debian 11 is sluggish #40128
    Bilbotine
    Keymaster

    Hi BlueNGray,

    You can check the following link to find out more about collecting usage on Windows:

    https://docs.microsoft.com/en-us/troubleshoot/windows-server/performance/troubleshoot-high-cpu-usage-guidance

    Is that what you are looking for, or did I misunderstand you ?

    We look forward to your update on the CPU usage πŸ™‚

    Best regards,

    Bilbotine
    Keymaster

    Hello lavadrop,

    To make sure this is the same issue, can you please send us server logs to forum[at]nomachine[dot]com, making sure to reference the topic in subject ?

    If needed, here’s the procedure to collect NoMachine logs: https://knowledgebase.nomachine.com/DT11R00181

    PS: if you tried to attach logs or a screenshot in your post, it unfortunately failed – you can share them by e-mail.

     

    in reply to: Connect and control the remote screen #40116
    Bilbotine
    Keymaster

    Hi Paul,

    Thank you for the screenshot. Can you please confirm what is the OS on server and client sides ?

    in reply to: NoMachine with NordVPN split tunneling #40114
    Bilbotine
    Keymaster

    Hello sloke123,

    We are trying to reproduce your problem with that VPN. We will come back to you soon if we need more information or if we have a solution.

    If you have an update on your side, please let us know.

    in reply to: Fedora 36 headless server #40111
    Bilbotine
    Keymaster

    Hello MastaG,

    Thank you for the logs; having reviewed them, we would like you to:

    enable the logs in node configuration file (node.cfg),

    restart the nxserver,

    reproduce the problem,

    and then share .nx from home dir of user on server side.

    using nxserver –debug enable, nxserver –debug –collect should help to create the package with logs.

    As previously, please send us the logs by email.

    Thank you!

    in reply to: Windows 10 to Debian 11 is sluggish #40110
    Bilbotine
    Keymaster

    Hello BlueNGray,

    Your description indeed lets us think that it is a problem with the drivers, but we can’t be sure. Can you tell us if the AMD processor is on the Windows machine (the client) or the Debian one (the server)?

    We suggest to try to disable hardware decoding on the client, and please also show us the CPU usage on client and server.

    Looking forward to your answer.

    in reply to: Help changing resolution on connection #40106
    Bilbotine
    Keymaster

    Hello madmalkav,

    Unfortunately we are still unable to understand why it doesn’t work. In order to invesigate further, can you please send us a new set of logs (server and client) to forum[at]nomachine[dot]com, making sure to reference the topic in subject ?

    If needed, here’s the procedure to collect NoMachine logs: https://knowledgebase.nomachine.com/DT11R00181

    in reply to: NX Server Prevents Login to Ubuntu 22.04.1 #40100
    Bilbotine
    Keymaster

    Hi dlfuller,

    Thank you for your message.

    Can you please let me us the version you are currently using, and clarify your sentence “Also there are no graphical details for NoMachine as an application in the new 22.04.1.”.

    Thank you!

     

Viewing 15 posts - 1 through 15 (of 185 total)