Britgirl

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  • in reply to: Unable to get audio working 10.14 #34566
    AvatarBritgirl
    Keymaster

    Try going to Microphone permissions (both client and server sides), uncheck and check NoMachine but on both hosts
    – restart player on client side
    – restart NoMachine server on server side

    Does this help?

    AvatarBritgirl
    Keymaster

    From the logs everything in NoMachine appears to be working fine. If the problem in connecting was with NoMachine, you would in theory be getting time-outs every time, not sporadically.ย  It could be a networking issue,ย  between the host and the guest?

    in reply to: Temporarily disable logins, prior to restart #34560
    AvatarBritgirl
    Keymaster

    The link was meant to be:

    https://knowledgebase.nomachine.com/DT11R00174#7.2

    Sorry about that. I’ve also corrected the embedded link within Carin’s reply so it points to the right anchored section of the Workstation Guide (https://knowledgebase.nomachine.com/DT11R00174)

    Please try the suggestions in 7.2 and let us know.

    AvatarBritgirl
    Keymaster

    Some updates. Regarding Point 6, we didn’t find a way to reproduce it, but we’ve found some old Windows users reports about similar issues occurring with other software (not NoMachine). Sometimes killing the explorer.exe process and restarting it works around the issue, but usually the solution consists in understanding the tool or process that is causing such taskbar behaviour and uninstalling it.

    For us to investigate the remaining points, can you confirm what the specific OS version is on the 2018 macbook you mention? (On the Macbook 2014 you say you’ve installed Big Sur but didn’t mention what’s on the other computer ๐Ÿ™‚ ).

    Regarding point 2 specifically, is the behaviour there regardless of the application you are using? Can you check whether without oldeventapi set the problem persists on both machines?

    AvatarBritgirl
    Keymaster

    Hi,

    regarding point 1 in your last reply, you should take a look at https://knowledgebase.nomachine.com/FR11R04044, which is under review, although function keys for changing brightness (which you mentioned in the first post) have not been considered. May I ask why you would need to control brightness?

    Point 2 – We’re checking this.

    Point 3 – We’re checking this.

    Point 4 – For 4k displays we have the following planned,ย  https://knowledgebase.nomachine.com/FR02M02864 and also https://knowledgebase.nomachine.com/FR12R04056.

    Point 5 – Another FR in our roadmap. This looks like https://knowledgebase.nomachine.com/FR10M02977

    Point 6 – We’re checking this as well and will come back to you ๐Ÿ™‚

     

    in reply to: NX port forwarding problem #34552
    AvatarBritgirl
    Keymaster

    Hi,

    ServerRoot = โ€œC:\Program Files (x86)\NoMachineโ€

    This can be ignored, it’s nothing to worry about.

    Are you sure you’ve approved the changes to configure port-forwarding? You seem to have done everything correctly, including adding the rules in your firewall, but the online tool shows the port is closed…are you sure you are using the right IP address as the target computer?

    AvatarBritgirl
    Keymaster

    Could you forward those logs that failed to attach to forum[at]nomachine[dot]com?

    in reply to: Ctrl/Right click not working #34516
    AvatarBritgirl
    Keymaster

    Hi, this is a known issue. You can track it using the following link:

    Right mouse button behaves like left button if Control key is pressed down
    https://knowledgebase.nomachine.com/TR05S10246

    in reply to: Ctrl/command shortcut keys for Windows #34372
    AvatarBritgirl
    Keymaster

    Sorry for updating this topic late, I thought one of us had followed up already. I checked just to make sure with the latest version of NoMachine. Even though your topic is more of a copy and paste issue, not a shortcuts-not-working issue which is what we originally thought, we don’t have any problems with shortcuts, nor with pasting between Mac and Windows VM.

    “I get no message when doing copy/paste.” – this is what VMware shows maybe? It’s not one of NoMachine’s own messages.

    If there is a problem with NoMachine not recognizing commands or clipboard not working properly, please state the steps for us to reproduce. Also confirm if this is a traditional NoMachine player session or a web session. Thanks.

    in reply to: Nx client disconnects #34369
    AvatarBritgirl
    Keymaster

    A quick update on this topic. We continue to track this report even though we have been unable to reproduce it so far. It seems to be affecting this particular user’s set up which is strange. In the meantime, the topic has been closed but users can submit new topics if this behaviour continues on later versions of NoMachine.

    in reply to: NoMachine first login not successful #34368
    AvatarBritgirl
    Keymaster

    Did you manage to get the logs from both sides?

    in reply to: Installer does not run #34367
    AvatarBritgirl
    Keymaster

    Sorry, you’re right, I was getting mixed up with the 32-bit version. I’m waiting for feedback from our testers ๐Ÿ™‚

    in reply to: Installer does not run #34361
    AvatarBritgirl
    Keymaster

    Hi, we are aware of some issues when installing on 64-bit systems running XP and they could be related to SP2. 32-bit systems don’t have similar issues when installing NoMachine.

    We do still support Windows XP although I can’t say how long this OS will continue to be supported for, and it would be better to have SP3 installed (I am not sure if you are able to find this now since MS stopped supporting it). This was the last major update made available at the time by MS.

    in reply to: NoMachine first login not successful #34175
    AvatarBritgirl
    Keymaster

    Hi,

    with NoMachine you should not have to be already logged in in order to get access. This defeats the whole point of using it, as you say.

    There is a known bug when using an AD domain account to log in for the first time with NoMachine. This could be what you are experiencing – https://knowledgebase.nomachine.com/TR04R09659.

    If this does not apply to you, ie. you are not using an AD domain account, tell us what the message is when you try to log in with NoMachine (a screenshot will suffice). Logs from the player (client side) and the server (computer you are connecting to) might be useful. Follow the instructions here:

    https://knowledgebase.nomachine.com/AR10K00697

    You can send them directly to forum[at]nomachine[dot]com.

    in reply to: Connection Proxy in version 7.4 #34116
    AvatarBritgirl
    Keymaster

    Thanks for the additional information about how you are using NoMachine. This clarifies things a lot ๐Ÿ™‚
    We’ll evaluate what can be done from a UI-perspective, and I don’t know at this stage in what version a possible modification might be included. But you should know that backward compatibility with proxy settings per session was kept when we changed to global proxy settings, so you can actually still use session files by manually editing the proxy related keys.

Viewing 15 posts - 1 through 15 (of 2,554 total)