Britgirl

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Viewing 15 posts - 1 through 15 (of 2,959 total)
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  • Britgirl
    Keymaster

    I have sent you an email with the link to a new 7.9.2 package. Please follow the instructions. Thanks!

    Britgirl
    Keymaster

    Please submit the screenshot again, directly to forum[at]nomachine[dot]com or upload using the attach tool (instead of pasting it in the reply 😉 )

    in reply to: How to get NoMachine to ignore Caps Lock? #38656
    Britgirl
    Keymaster

    We’ve been able to reproduce the same behaviour with Karabiner and are investigating further.

    Britgirl
    Keymaster

    I’ve sent it on to you via email XNR3g. Check your inbox!

    Britgirl
    Keymaster

    Please refer to  https://forums.nomachine.com/topic/selinux-is-preventing-systemd-from-ioctl-access-on-the-file-nxserver-service. A .pp file was sent to that user. Would you like to receive it?

    in reply to: The connection with the server was lost #38635
    Britgirl
    Keymaster

    Hi, the logs are from the player side, we would also need to see the logs from the server side (the computer you are connecting to) in order to understand better.

    Is the remote computer headless? If so, please take a look at the article here, in particular point 3.

    Connecting to Linux headless machines with NoMachine
    https://knowledgebase.nomachine.com/AR03P00973

    If that doesn’t help, please submit the server logs and send them to forum[at]nomachine[dot]com. Instructions for extracting the logs are here: https://knowledgebase.nomachine.com/DT11R00182

    Also tell us the desktop environment that is running on the remote Debian computer.

    in reply to: Send Windows key combinations to remote #38634
    Britgirl
    Keymaster

    Hi, we are checking this and will update the topic soon.

    Britgirl
    Keymaster

    This could be related to ptrace capabilities. Did you enable PTRACE capabilities required by NoMachine?

    Please take a look at the document dedicated to running NoMachine software in Docker:

    Build and Deploy NoMachine Desktops and Applications in Docker for Linux
    https://knowledgebase.nomachine.com/DT11R00194

    There is also a troubleshooting section.

    in reply to: Can’t get past screensaver on Mac #38620
    Britgirl
    Keymaster

    Hi, it could be a permissions issue? Has something changed between the session working and then trying to connect again, like a system update or similar?

    To check if it’s permissions, open macOS Settings ->  Security & Privacy -> Privacy and add ‘nxnode’ to the list of applications allowed in the accessibility list. If nxnode is already listed, remove and re-add it.

    If that doesn’t help, please tell us your macOS version and confirm the version of the NoMachine software that you have installed there.

     

    Britgirl
    Keymaster

    Hi, strange that you didn’t receive the link. That happened the first time as well :-/ (I will get this checked out). We can of course send it again but we will need to rebuild the debug package for the current 7.9.2 🙂

    in reply to: Cannot connect to remote server #38600
    Britgirl
    Keymaster

    Hi,

    Works fine in NX Mobile (even using proxy)

    I assume you mean the NoMachine app? And you confirm you can connect to the Windows server without problems. Are you able to ping the Linux host?

    Client itself does not generate any logs

    Did you select “Don’t delete log files on exit” (Settings -> Player -> Security) and then start the session? (more info here: https://knowledgebase.nomachine.com/DT11R00181#2)

    Britgirl
    Keymaster

    When connecting to a Linux desktop and after having inserted the login details in the NoMachine’s authentication dialog, NoMachine does one of the following two things.

    1) it detects that a physical display is running on the Linux computer and it connects you to its login window. The display manager dialog requires you to insert your username and password and you are then connected.

    2) it DOESN’T detect a display running (e.g it might be headless) and NoMachine then asks “Cannot detect any display running. Do you want NoMachine to create a new display and proceed to connect to the desktop?”. You then click “yes” and you are connected to a virtual desktop which does NOT require further authentication.

    In your case you are experiencing both these cases. After a restart NoMachine is not detecting the display and therefore if you have saved your username and password in the NoMachine login dialog, you won’t be prompted to insert them again i.e the display manager does not issue a login dialog. Other times you connect, NoMachine detects that a physical display exists and therefore connects you to it. You are presented with a login dialog by your Linux Mint system.

    That’s the explanation and it is happening because your local Linux session is probably still starting when you try to connect with NoMachine 🙂

    Perhaps you could give a few more seconds to your system after a reboot before connecting with NoMachine? For example,  when NoMachine tells you “Cannot detect any display running. Do you want NoMachine to create a new display and proceed to connect to the desktop?”, select ‘No’ and try connecting again.

    Britgirl
    Keymaster

    To Brokewood and sam302psu. The information that we received was not enough to understand why you are encountering the issue. We will be preparing a test package and be in touch once it’s ready with further instructions. Thanks for your patience.

    Britgirl
    Keymaster

    Hi

    we have no idea why that would be happening and aren’t aware of NoMachine creating issues with VPN connections.

    Can you open CMD and execute command: route print in four cases:

    1) with nxserver in running status and when you cannot connect though VPN
    2) with nxserver in running status and when you can connect though VPN but you cannot ping (as you mention: “Sometimes the VPN connection completes, but I cant ping anything on my employer’s network.”)
    3) with nxserver shutdown and you are not connected to VPN
    4) with nxserver shutdown and you are connected to VPN

    Please copy output to connection files and send via email to forum[at]nomachine[dot]com.

    in reply to: Cursor won’t change state #38576
    Britgirl
    Keymaster

    Hi dg, please check your inbox for an email from us. It includes a link to a patched package for macOS 🙂

Viewing 15 posts - 1 through 15 (of 2,959 total)