Britgirl

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Viewing 15 posts - 1 through 15 (of 3,240 total)
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  • in reply to: TPLink DDNS address not working with NoMachine #40664
    Britgirl
    Keymaster

    Glad to know, happy nomachining!

    in reply to: Connection closes suddenly after upgrade from 7 to 8 #40640
    Britgirl
    Keymaster

    Hi, it looks similar to another topic https://forums.nomachine.com/topic/issues-connecting-to-manjaro-kde-plasma. In that case, disabling hardware decoding on the client side helped.

    We would be interested in seeing the backtrace of the ACER box to make sure. Can you check for segfaults on the Player side? This article explains how to look for core files, https://kb.nomachine.com/AR09L00810.

    After that, in the Player computer, please edit option key=”Enable hardware accelerated decoding” value=”disabled” in player.cfg. Before changing the configuration key, you should first quit the NoMachine Player (you can do this by right clicking on the !M icon in the system tray and selecting ‘Quit NoMachine Player’. Then try to connect from your ACER client again.

    in reply to: V8 for Mac does not include M1 Kernel Extension #40624
    Britgirl
    Keymaster

    One of the next maintenance releases of v8.

    in reply to: Issues after connecting from PopOS to Fedora #40621
    Britgirl
    Keymaster

    After setting this key option key="Enable hardware accelerated decoding" value="disabled" did the problem go away?

    There was a typo in my tip for Fedora, sorry, it’s corrected now. I meant to write this: set the option key=”EnableHardwareEncoding” to 0 (zero) in node.cfg on the server side

    in reply to: NoMachine for Android Updates #40618
    Britgirl
    Keymaster

    Hi Branden,

    we’re working heavily on this. It’s due in a few weeks, as well as the iOS version. The problem was the GREAT development work on the 8, that took, basically, all our resources.

    Stay tuned 🙂

    in reply to: iOS client black screen in landscape mode #40598
    Britgirl
    Keymaster

    Now that version 8 for Windows, macOS and Linux is out, our developers are working hard to bring you the mobile update (ios and Android) as part of v8’s early maintenance releases moving forward. This is our priority now. The new update for iOS will fix a number of outstanding issues that are reported in the NoMachine for Mobile forum and in the Apple store, including the more recent issue of the NoMachine app no longer being compatible with iOS 16.

    in reply to: NoMachine for Windows x86 vs x64 practical differences? #40597
    Britgirl
    Keymaster

    Hi,

    you have to uninstall one first then reinstall the other.

    That is correct, by design. On Windows, 32-bit is installed in “Program File (x32)” and x64 is installed in “Program Files”.

    practical/measured differences between the two, aka if it’ll be worth my time swapping over?

    The NoMachine packages offer exactly the same features and functionality.

    in reply to: Scrolling on M1 does not work with NoMachine 8 #40592
    Britgirl
    Keymaster

    Hi, cj1171 and jm76430, we’d like to send you a binary which would allow us to gather some additional data. We can send you further instructions via email if you agree.

    To tbrown405, this could be a different issue altogether. We’ll come back to you 🙂

    Britgirl
    Keymaster

    Updating to version 8.1.2 solves this issue.

    Britgirl
    Keymaster

    No. You have different users exactly for this kind of problem 😉 Customizing gsettings is a question for Gnome/CentOS developers maybe?

    in reply to: White screen after first connect since v8 #40589
    Britgirl
    Keymaster

    It’s hard to know. Your logs didn’t show anything unusual and we also didn’t change add or fix anything in the latest release that would lead us to believe that it could have been related. We weren’t even able to reproduce the same problem that users here have described. But I’m glad it’s solved for you 🙂

    in reply to: Android controller to Windows server #40588
    Britgirl
    Keymaster

    Hi, USB on Android devices is not currently supported. That’s not to say we will never add support for USB on mobile 🙂 It’s just we’ve not considered it a priority in our development roadmap.

    in reply to: Issues after connecting from PopOS to Fedora #40576
    Britgirl
    Keymaster

    Try the following:

    1. Quit the Player and disable hardware decoding on Pop in the player.cfg -> option key="Enable hardware accelerated decoding" value="disabled". Restart the Player. Try connecting again. If that doesn’t help, go to point 2.

    2. Disable hardware encoding on Fedora -> option key="EnableHardwareEncoding” key to 0 in node.cfg on the server side. Restart the server.

    If that doesn’t help, it would be useful to see logs. Please check here on how to extract them and then submit them via email (or here if they are not too big) to forum[at]nomachine[dot]com: https://kb.nomachine.com/DT07S00243

    in reply to: TPLink DDNS address not working with NoMachine #40575
    Britgirl
    Keymaster

    Can you provide an example of the Host filled be completed using a DDNS address rather than a Public IP address?

    Maybe you should show us how you are configuring your NoMachine connection. Please submit a screenshot so we can see.

    in reply to: V8 for Mac does not include M1 Kernel Extension #40571
    Britgirl
    Keymaster

    Indeed, a fix is scheduled for a later release. So it is still “open” as you can see from the Trouble Report I linked above 😉

Viewing 15 posts - 1 through 15 (of 3,240 total)