Forum Replies Created
Thanks very much for taking the time to provide this feedback. In version 7 we redesigned the interface in order to make the opening of, and access to, multiple sessions faster because this is the most common use we have found amongst our users and what our users asked us for more frequently. The connection links were removed from the systray to put these recent connections in the Machines panel which can be reached in two clicks (one click on the monitor in the systray, one click on ‘Main window’). This, by the way, also allows us to declutter the !M systray icon: a space that we need as we move forward with our development roadmap.
It could be this known issue
Black screen occurs when rebooting macOS 11 (Big Sur) or when making logout
I would try the workaround provided. If that doesn’t help, you should contact the support team via your customer area if you have a valid subscription.
What’s the distribution and the desktop environment you have installed there?
Hmm, we’re not able to reproduce so far. Try disabling ‘Use acceleration for displaying’ in Server settings -> Performance (on the computer you want to connect to). Does it make any difference?
If not, would you be available to try debug version and then submit logs to us? We’ll send you instructions.October 7, 2021 at 10:29 in reply to: Cannot get nx to work with headless Ubuntu machine #35647
Hi, I’m assuming you’ve installed the latest version both sides and that you are connecting to a free NoMachine installation, or have you installed one of our other products there? What’s the desktop environment installed there?
If you tell us the theme you’re using, we’ll try and reproduce the cursor-to-caret issue again. As for point 2, we have not been able to reproduce, but we’ll try again. Point 3, we have two upcoming features which might be what you are looking for:
I immediately bump into the username and password issue
With this do you mean that your users don’t want to use their system username and password? To connect using NoMachine you need a valid system account on the remote computer you want to access. The user names can be a local account or a LDAP account or an AD account. I suggest you take a look at the Enterprise Desktop and check the guide, section 10:
You can also find further info about usernames here:
Point 1) Are you using the default Windows theme for the cursors? You can check this in Settings -> Personalization -> Themes ? Do you have the same problem with the cursor when you attach a monitor to the server (not sure if you can check that or not).
Point 2) This has been reported by many Windows users and it’s not dependant on NoMachine in that case.
I’d check to see if there any updates for your Windows OS.
Regarding point 3, I understand you want to use a password to log in to the desktop when connecting via NoMachine. It’s not possible to log in with NoMachine without a password unless you have configured your Windows to open the appropriate policy. (see here: https://knowledgebase.nomachine.com/AR05L00802). Editing the NoMachine setting in this case won’t bypass the policy that has already been configured on the remote Windows host, so please check what has been set with regards to this policy.
I also suggest you take a look at this article with regards to username formats which are supported:
Username formats supported to log-in to NoMachine by password authentication
Is this a virtual desktop session or are a physical desktop session?
Check your inbox Nyquist 😉September 15, 2021 at 15:34 in reply to: Apple key combinations like Cmd+Space (i.e. Spotlight) do not work #35297
Have you enabled ‘Grab the keyboard input’ in the Player?
If you are referring to this problem in 2019 which has since been fixed https://forums.nomachine.com/topic/apple-key-combinations-like-cmdspace-i-e-spotlight-do-not-work, you should make sure you are using the latest version of NoMachine on both client and server sides.
If you are using the latest version of NoMachine, provide the steps to reproduce the problem, clarifying what macOS versions you are using.September 15, 2021 at 15:24 in reply to: NoMachine quit working after Mac sleep disconnect? (Not blank screen issue) #35296
Thanks for this detailed information. The patch helps with the display sleep issue but not with when the computer actually goes into stand-by. We’ll continue with our investigation.September 15, 2021 at 14:47 in reply to: Connection error on iMac where no one is logged in #35294
Sounds like this Trouble Report here. It seems to be affecting Big Sur only.
That FR has not been implemented yet.
Feature Requests that are released in a software update have the label “implemented” label and the version it was released in.
Hi, can you show me exactly where NoMachine is showing the wrong hostname? Attach the screenshots to your reply.