Britgirl

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Viewing 15 posts - 1,981 through 1,995 (of 2,104 total)
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  • in reply to: Disable JPEG compression #1830
    AvatarBritgirl
    Keymaster

    We know we have to document better how GUI settings in the previous version apply to the GUI in version 4, and we are
    are working on that.

    For the moment you can do it by hand in the NXS file.

    <option key=”Use default image encoding” value=”1″ />

    enables custom settings, and
    <option key=”Image Compression Type” value=”2″ />

    enables RGB.

    in reply to: Custom-Session connection to the server was lost #1828
    AvatarBritgirl
    Keymaster

    We aren’t able to reproduce it. Can you submit the server side logs, please?

    in reply to: Connection freezes / drops with Ubuntu upon login #1816
    AvatarBritgirl
    Keymaster

    It won’t make the scheduled 4.1, but developers definitely have it at the top of their list 😉

    in reply to: No virtual sessions created #1812
    AvatarBritgirl
    Keymaster

    Did you install the Terminal Server product on top of a free NoMachine? Virtual desktops are enabled by default. If you had NoMachine (free) installed earlier, uninstall everything, remove the installation dir, and reinstall the Terminal Server from scratch. I agree, what would be the point of a terminal server if can’t create virtual sessions 😉

    AvatarBritgirl
    Keymaster

    Hi Ang, we got the logs, and I believe the team have now followed up with further instructions. Additionally, a patch will be in the next update, 4.1 🙂

    in reply to: Cannot stop server from GUI #1810
    AvatarBritgirl
    Keymaster

    Hi, I just published an update on version 4.1 –  https://www.nomachine.com/forums/forums/topic/nomachine-4-1-status-update

    A fix for this bug will be included 🙂 https://www.nomachine.com/TR11K04077

    in reply to: Error is 22: Invalid argument #1773
    AvatarBritgirl
    Keymaster

    There are two issues here. Firstly,

    I’m using 33110 to connect – where should I be forwarding this port to on the server side?

    You are forwarding port 33110 to port 22 which is for SSH connections. To connect using NX you need to forward it to 4000. You can read more about ports here: https://www.nomachine.com/AR01L00770.

    Secondly,

    Running NoMachine sessions over a SSH connection is not supported on this server. Do you want to switch your connection to using the NX protocol?

    “SSH not supported” should not appear in the case of the Workstation since SSH is supported in this product. What did you install? Did you perhaps install Workstation over a NoMachine (free)? If you did, uninstall, remove the directory /usr/NX before reinstalling the Workstation.

    in reply to: NX client for windows login problem #1761
    AvatarBritgirl
    Keymaster

    Do you get this error when using version 4 or 3.5.0?

    This forum is for dealing with features and problems of version 4. This includes client and server and excludes compatibility problems with older versions, that are managed by our support channel.If you are having problems with 3.5.0, please submit a bug report to issues[at]nomachine.com. You can also search our knowledge base here:

    For example: https://www.nomachine.com/AR01F00496

    https://www.nomachine.com/AR05F00510

    in reply to: Looking for Documentation #1750
    AvatarBritgirl
    Keymaster

    Hi Svens,

    SSH is not supported in the free version of NoMachine, so if you want to connect using NoMachine (free) over SSH you should look at the article here: https://www.nomachine.com/AR10K00728. Otherwise you will need to use the Workstation.

    If you want to do some tinkering with the NoMachine server software, I recommend you take a look at the configuration guides aimed at the Enterprise products (Workstation, Terminal Server and so on) for example, https://www.nomachine.com/DT09K00059. All the documents are listed here: https://www.nomachine.com/documents.

     

    in reply to: Number of sessions and how to save/restore session #1749
    AvatarBritgirl
    Keymaster

    Can you confirm whether you are connecting to a 3.5.0 server or a version 4 because this is not clear. From what you write it sounds like you are connecting to a 3.5.0, but it could also be a version 4 which has been configured to emulate a server 3.x.

    Just to clarify what you are seeing in the Recent Connections list. These represent the connection files, and they are not a representation of how many sessions you have running on the server, or how many you are allowed to have. They simply represent the number of connections that you have run to a given server. (Step 2 here: https://www.nomachine.com/how-to-run-a-virtual-desktop-session). You have 4 different connection files for xx.x.xx.121 and only one with IP= xx.x.xx142.

    You can click on one of them to connect to the server indicated in the connection information (Otherwise, inserting the IP in the white field evertime will create a new connection file). You will be prompted to log in. Once authenticated you will be presented with a choice of desktops. If you have a Gnome session already running, you will see it listed there. See Step 5 in the link just mentioned.

    picked  the session with IP=xx.x.xx.142  and  was rejected with  “OOPS :Reached the  maximum of concurrent virtual  sessions …..

    That means exactly that. On server .142 you have reached the maximum allowed. To be able to provide further advice, we would need to know what product and version you have installed on both the servers you mention.

    in reply to: Unable to test the Workstation version #1748
    AvatarBritgirl
    Keymaster

    Glad to hear that 🙂

    in reply to: Unable to test the Workstation version #1738
    AvatarBritgirl
    Keymaster

    Hi, when you uninstalled NoMachine (free version), did you also remove the directory /usr/NX  before installing the Workstation? It looks like the previous license is interfering with the Workstation installation.

    in reply to: Custom-Session connection to the server was lost #1730
    AvatarBritgirl
    Keymaster

    Can you tell us what Linux distribution and version you are using on the server side. What OS on the client side? Steps to reproduce.

     

    in reply to: Error is 60: Operation timed out. #1723
    AvatarBritgirl
    Keymaster

    Hi treevine,

    For us to provide you with some guidance, can you provide more information? Check the list “What to include” just below 😉

    in reply to: Hide menu panel on connect #1715
    AvatarBritgirl
    Keymaster

    Hi, version 4.1 will provide a check box “Don’t show this message again” or similar. That way, you will be able to hide it.

Viewing 15 posts - 1,981 through 1,995 (of 2,104 total)