Britgirl

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Viewing 15 posts - 1,996 through 2,010 (of 5,363 total)
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  • in reply to: Can’t connect thru internet #41666
    Britgirl
    Keymaster

    Hi Fritz, sorry I realised that in my reply the -- are not showing in the command.

    In any case, you need to use the full path to the nxserver e.g

    /etc/NX/nxserver/Applications/NoMachine.app/Contents/Frameworks/bin/nxserver --debug --enable all

    reproduce problem and then collect logs

    sudo /etc/NX/nxserver/Applications/NoMachine.app/Contents/Frameworks/bin/nxserver --debug --collect

    then disable

    sudo /etc/NX/nxserver/Applications/NoMachine.app/Contents/Frameworks/bin/nxserver --debug --disable all

    in reply to: Can’t start service on reset laptop #41664
    Britgirl
    Keymaster

    When did this behaviour start? After a NoMachine update, after a Windows update? Something else?

    reset my Windows 11 Pro laptop

    What do you mean? Reboot?

    I noticed the service wasn’t running, I tried to start it and it seemed to work

    Where did you do this? In the Status section? If you restart the nxserver now, what happens?

    in reply to: NoMachine session closes suddenly on Alma Linux? #41661
    Britgirl
    Keymaster

    Is there a tutorial you can point me to, which describes how to setup a redundant NX-Server using two Nodes ?

    You should check out the guide for NoMachine Enterprise Terminal Server Cluster, section 3.5. This is the product to choose if you want failover capabilities, and the cluster pair will act as a high-availability gateway to further virtual desktop nodes.

    https://kb.nomachine.com/DT09S00251#3.5

    The product page: https://www.nomachine.com/product&p=NoMachine%20Enterprise%20Terminal%20Server%20Cluster

    Alternatively, you can take a look at the Enterprise Cloud Server Cluster which also offers failover (a clustered pair). This products functions as a HA gateway to any NoMachine server product. This product does not run virtual desktop sessions, you can use it to centralise access to multiple nodes, nodes which support Linux virtual desktops.

    More about this product here:https://www.nomachine.com/product&p=NoMachine%20Enterprise%20Cloud%20Server

    All our guides are available in the support section of the website: https://www.nomachine.com/all-documents

    Is it possible to setup a virtual display which is able to access one or mutliple Nvidia GeForce GTX Titan X to run 3D accel application on top of it ?

    To use HW acceleration on your within NoMachine sessions, please consult the following resources:

    How to enable H.264 hardware and software encoding/decoding in NoMachine remote desktop sessions
    https://kb.nomachine.com/AR10K00706

    The X11 vector graphics mode in X-Window virtual desktop
    https://kb.nomachine.com/AR02L00779

    How to enable VirtualGL support on Linux in NoMachine v. 6.2 or later
    https://kb.nomachine.com/AR05P00982

    Load-balancing of NoMachine virtual desktop sessions is possible, but not when VirtualGL has been enabled. More about this is here:

    Configuring NoMachine to distribute HW encoding workload among GPUs or off-load it to a specific GPU https://kb.nomachine.com/AR11T01179

    in reply to: NoMachine session closes suddenly on Alma Linux? #41653
    Britgirl
    Keymaster

    Thanks for posting your topic and subsequent follow-ups.

    NoMachine supports the following Linux distributions: RedHat, Centos, Fedora, OpenSuse/Suse, Debian/Ubuntu, and although ALMA is based on Red Hat, we don’t officially support it. However, that doesn’t mean that it should not work, so we tested the latest version on the fly.

    “So I guess then NoMachine is not ready for Alma Linux 9.X ?”

    Well, it would appear that Alma Linux is not ready in general ;-)? We downloaded and installed the latest OS version from their website and it would not even install, and only produced Kernel Panic errors.

    “I switched to Alma Linux 8.7, which seems to work now, at least if I try to login using a local dummy user. If I try to login using SSSD + LDAP and NFS mounted home I get the following error message creating a virtual desktop:”

    Maybe the following resources could be useful:

    Connecting with NX protocol to a NoMachine server on Linux in an Active Directory domain
    https://kb.nomachine.com/AR12P01007

    and a very similar problem was reported here:
    https://forums.nomachine.com/topic/nx-linux-sssd-ad-issues-with-nfs4-kerberos-home-dir

    “Looks like the issue can be resolved by disabling SeLinux and Firewalld, even XFCE4 is running. ”

    We recently fixed a bug on Red Hat 9, the workaround could be useful maybe?

    https://kb.nomachine.com/TR05T10538

    in reply to: Can’t connect thru internet #41644
    Britgirl
    Keymaster

    So looking at the video you made available to us (thanks by the way).

    When clicking those items (Restart server, shut down etc) you should see an authentication request dialog. This request is executed by a nxexec process checking credentials. For some reason this dialog is not appearing. Can you check whether clicking the link “Changes disabled” (bottom left)  does nothing as well?

    If nothing happens when clicking on that link, we would need to check client and nxexec logs from the affected machine.

    For logs on macOS, please consult: https://kb.nomachine.com/DT11R00182. Enable logs, try to reproduce the problem and then gather the logs up. Send via email as you did before. Thanks!

    in reply to: Errors during installation on Windows 11 #41633
    Britgirl
    Keymaster

    Hi, I didn’t say that Firefox was the culprit. We are still investigating an unusual behaviour that we’ve reproduced when initiating the download of and installation of the 64-bit package from the FF browser window, even when the correct NoMachine installation procedure is followed.

    I just re-downloaded the .exe with Google Chrome, and the downloaded file is exactly the same

    The same file it is indeed, but I don’t know whether you initiated the reinstall of the package by browsing to the appropriate folder using Windows Explorer. So I’m not sure whether you mean the same error occurred.

    Either way, a workaround is, whilst we investigate, to download the 32-bit package and install that. Please make sure you follow the correct uninstallation procedure, rebooting where requested, and then follow the correct installation procedure of the 32-bit package, rebooting where requested. Thanks.

    in reply to: HW encoding on Jetson TX2 #41618
    Britgirl
    Keymaster

    There is no special configuration required in order for NoMachine to use HW encoding/decoding as long as the pre-quisites are satisfied. HW and SW encoding work out-of-the-box 🙂

    NoMachine supports HW encoding with Nvidia GPU cards provided those cards use the NVENC API. Your Jetson does not support NVENC, so this means NoMachine does not either, and it will revert to SW encoding.

    You can find more details about hardware and software encoding in our article here:

    How to enable H.264 hardware and software encoding/decoding in NoMachine remote desktop sessions
    https://kb.nomachine.com/AR10K00706

    in reply to: HW encoding on Jetson TX2 #41608
    Britgirl
    Keymaster

    Hi,

    if your device doesn’t support HW encoding or decoding, then NoMachine will use software encoding.

    If you have an Nvidia graphics card, NoMachine supports any of the graphics cards that are NVENC-enabled which you see in this list:

    https://developer.nvidia.com/video-encode-and-decode-gpu-support-matrix-new

    in reply to: Can’t connect thru internet #41597
    Britgirl
    Keymaster

    The “Desktop shared” label in the Server status (your image) is static, so it’s not possible to toggle “Desktop shared” there. You can toggle it either from the system tray menu or in the UI at the bottom on the right (see the the two images here: https://kb.nomachine.com/DT07S00239#4.1 and https://kb.nomachine.com/DT07S00239#4.3). Can you toggle it from these two places?

    Can you show us a short video which shows where you are clicking and what you are not able to interact with? Or a sequence of screenshots which show us the steps you are following?

     

    Britgirl
    Keymaster

    We do have a Trouble Report related to authentication with sudo which is not possible when requested for installing automatic updates from NoMachine repositories:

    https://kb.nomachine.com/TR10T10629,

    When running software updates, some GUIs run as root and on Wayland this is not allowed.  This doesn’t seem to be your case though.

    In your case, you appear to have two issues: 1) you can’t login to the server from remote, and 2) you can’t login locally as admin to server settings. Do you see the admin credentials dialog when you are trying to unlock the server settings locally.

    in reply to: Audio from user to user #41572
    Britgirl
    Keymaster

    Please confirm that I understand what you want to achieve: you are connecting to your friend’s computer whilst your friend is sitting in front of his computer. You want to talk to each other inside the NoMachine session, like VoIP software ? If that is the case, NoMachine does not support two-way microphone, i.e it is not a “voice chat” application.

    What can NoMachine let you do? NoMachine lets you connect to a remote desktop to view and interact with what’s showing on that desktop, and work with applications installed that computer, which might also be VoIP applications.

    For example, you could start a VoIP application installed on the remote desktop and use it to call a friend who is somewhere else. Enabling microphone allows you to forward the functionality of your local mic to the remote desktop so that you can use VoIP applications residing there.

    By default microphone is always disabled. Users have to activate it from the NoMachine menu panel inside the session. Click on the right upper corner of the session window or press Ctrl+Alt+0 to open the menu.

    Choose ‘Mic in’ icon button and click ‘Enable mic’. Sections 6.1 and 7 (Fig 18 and 19) in the following guide:
    https://kb.nomachine.com/DT06S00218#6.1

    in reply to: Guide on disable copy-on-select feature #41571
    Britgirl
    Keymaster

    How does one enable/specify and then perform copy-on-select inside NX 8.1.2?

    The key that the original user was asking about disables the update of the local clipboard when a text is selected inside the NoMachine session. You can see the original request here:

    https://forums.nomachine.com/topic/add-an-option-to-disable-copy-on-select

    This key cannot be used to enable or disable ‘copy on select’ in general, which is a configuration at the system level.

    Therefore, setting the key to ‘true’ and bearing in mind what I wrote earlier (that this setting applies to connections from Window and macOS to Linux physical desktop, virtual desktop and custom sessions),  a typical scenario would be:

    1. Select text to be copied using your local operating system’s copy method
    2. Move to session window where Linux desktop is running
    3. Highlight text which needs to be replaced
    4. Press “Ctrl + V” to paste

    If your mouse does not have a middle button which you can use to paste with, you can press the left and right buttons together to emulate the middle button in the NoMachine session.

    If this doesn’t help and you are still having problems, I noticed your connecting to a NoMachine Terminal Server which has support options available. It might be better if you open a support enquiry and let our support team check your set-up further.

     

     

    in reply to: Can’t connect thru internet #41565
    Britgirl
    Keymaster

    I cannot toggle any of these settings.

    What happens if you click the ‘Desktop shared’ button? What happens if you click ‘Restart/stop/shutdown the server’? Is this happening on your  High Sierra or Big Sur?

    in reply to: Windows client disconnects from Ventura server #41556
    Britgirl
    Keymaster

    Doug, the logs you wanted to send us did not attach. Please send any attachments to forum[at]nomachine[dot]com. Ideally, we would need both player and server-side logs.

    Check here for details:

    https://kb.nomachine.com/DT07S00244

    in reply to: Guide on disable copy-on-select feature #41536
    Britgirl
    Keymaster

    The key, available in version 8 .nxs files, is also applicable for users connecting to version 7 Linux servers, but the direction of the copy and paste must be from Windows client in your case to Linux server. What is the direction of the clipboard, from Windows to Linux server?

Viewing 15 posts - 1,996 through 2,010 (of 5,363 total)