Britgirl

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Viewing 15 posts - 1,996 through 2,010 (of 4,313 total)
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  • in reply to: NoMachine nxplayer will not launch for Win 10 install #30325
    Britgirl
    Keymaster

    The logs didn’t include the client logs.
    If you have an antivirus installed, disable it temporarily and try starting NoMachine player again.

    in reply to: Rebuild a destroyed session base on Session ID #30311
    Britgirl
    Keymaster

    Please describe your scenario.

    in reply to: Back up NoMachine session #30310
    Britgirl
    Keymaster

    What do you want to achieve? Please describe your scenario and the products you are talking about.

    in reply to: Welcome window does not open correctly after install #30306
    Britgirl
    Keymaster

    Sorry, maybe I wasn’t clear. What is the macOS version where you have installed the NoMachine software?

    in reply to: Welcome window does not open correctly after install #30303
    Britgirl
    Keymaster

    What’s the macOS version you have installed?

    in reply to: Session suddenly close #30296
    Britgirl
    Keymaster

    Explaining why a session was suddenly closed requires a proper investigation based on logs and a backtrace.

    You haven’t said what distro and version it is (I’m assuming Linux on the server), what the user was doing when the session suddenly closed, what the user was connecting from and so on.  Is this connecting to a free NoMachine installation or a Terminal Server?

    Logs can be found by following these instructions.
    https://www.nomachine.com/AR10K00697

    in reply to: How can I skip the server login screen? #30295
    Britgirl
    Keymaster

    This is not our login – it’s a system login.  So for example you need to look at the Xubuntu manual on how to set auto-login.

    in reply to: Failed to add secondary server in cluster #30294
    Britgirl
    Keymaster

    Did you follow these instructions?

    https://www.nomachine.com/DT06O00142#3.4

    in reply to: Optimization parameters #30293
    Britgirl
    Keymaster

    NoMachine’s own default settings should be suitable for the majority of environments in order to obtain optimal performance. Forcing specific settings for fine-tuning of the performance and display quality usually requires a proper investigation first.  Changing node.cfg and server.cfg settings risks introducing unexpected behaviour and I think the NoMachine Support Team is able to suggest the most suitable configuration for these special cases if you are trying to set up your own commercial environment.

    Associated reading:

    The ProxyExtraOptions and DisplayServerExtraOptions keys in the node configuration file
    https://www.nomachine.com/AR02N00877

    The server.cfg and node.cfg files explained
    https://www.nomachine.com/AR02N00877

    You can also search these forums to see in what specific cases these keys have been modified.

    in reply to: No streaming devices on Manjaro client #30286
    Britgirl
    Keymaster

    It’s slightly more complicated 🙂

    There are a number of issues with NoMachine on Arch-based distros which we have currently queued up for investigation. We will update this topic soon.

    NoMachine work perfectly on all of them when on any other based distro (Debian, redhat,etc..) or Windows.

    Debian, Red Hat, Fedora, Ubuntu, Suse are those distros we officially support so NoMachine must work out-of-the box 🙂 To be honest, Arch is not in the list of officially supported distros. There are so many Linux distributions and desktop variations for any possible Linux distribution that, even if we were willing to support them all, it would be an impossible task.

    in reply to: Drag and drop destination folder #30264
    Britgirl
    Keymaster

    At the moment drag and drop is to the desktop only. We are, however, evaluating the possibility of dropping to the folder where it is being dragged to, but it hasn’t been confirmed as part of the development roadmap yet.

    in reply to: Drag-and-drop disabled after large transfer #30263
    Britgirl
    Keymaster

    Can you confirm which Windows version(s) and is this Windows to Windows?

    Can you show me a screenshot of what you have set on the remote laptop is Transfer preferences in both Player and Server?

    https://www.nomachine.com/DT10O00154#2.3 e https://www.nomachine.com/DT10O00154#3.4

    Britgirl
    Keymaster

    By window server I think you mean display server 🙂

    It’s not clear what’s slow exactly. Is typing only slow with NoMachine’s only display server? What version of Kubuntu are you using?

    in reply to: NoMachine nxplayer will not launch for Win 10 install #30239
    Britgirl
    Keymaster

    Please send any attachments to forum[at]nomachine[dot]com. Thanks!

    in reply to: Cannot detect any display running #30227
    Britgirl
    Keymaster

    Inotamira, provided you are using Arch on Xorg and not Wayland, you could submit logs as Mth wrote just above. This topic is specifically related to Arch on Xorg. If you’re using Wayland or another distro, you should open a new topic.

    loulou921222,  please submit the logs as requested.

    I’d like to add at this point that Arch is not one of the officially supported distros which are Ubuntu, Fedora, Red Hat (and CentOS), Debian, Suse (and OpenSuse). The official list is here: https://www.nomachine.com/AR07H00568. Having an “officially supported list” doesn’t mean we won’t investigate and fix NoMachine-related problems are sometimes brought to our attention on other Linux flavours, such as this one with Arch on Xorg 🙂

    As this article states: https://www.nomachine.com/AR11K00740
    “Troubleshooting X problems can be complex. Troubleshooting desktop environments can be complex.”

Viewing 15 posts - 1,996 through 2,010 (of 4,313 total)