Britgirl

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Viewing 15 posts - 2,251 through 2,265 (of 2,298 total)
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  • in reply to: Closing unexpectedly at least once an hour #972
    AvatarBritgirl
    Keymaster

    We passed a patch to another user with the same issue and it fixed the problem. It will be made available with the next release, so make sure you keep an eye on our software updates.

    in reply to: Any meaning behind tray icon color? #970
    AvatarBritgirl
    Keymaster

    Hi, there is no correlation between audio not working and the colour of the monitor icon. The colour was changed to black because many found red too alarming.

    We’ll follow up on your other topic about audio, so we don’t confuse threads.

    in reply to: nx usb interferes with suspend on debian #969
    AvatarBritgirl
    Keymaster

    No problem yazoor! I forgot to mention that you can use the following link to track the status of the TR: https://www.nomachine.com/TR11K04079

    in reply to: ERROR: NXPL::NXSelect #962
    AvatarBritgirl
    Keymaster

    Hi,

    We still need to know:

    – NoMachine product and version on local and remote machine (free version, Workstation, etc).
    – Whether the problem arises connecting to a physical or a virtual display.
    – Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).
    – If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.

    Thanks.

    in reply to: Web access free to NoMachine 4 #956
    AvatarBritgirl
    Keymaster

    Hi ruben0909,

    Previously with version 3.5 you could connect via the web through web access. Is this possible in version 4?

    Yes it is still possible 🙂

    You can also use Web Companion to connect to a server 4 with a client 3.

    Furthermore, Portal Server (product of the new version 4) offers a javascript client meaning nothing needs to be installed on the client side at all. Users simply connect via any browser.

    Check out the products here: https://www.nomachine.com/download-enterprise

    in reply to: nx usb interferes with suspend on debian #955
    AvatarBritgirl
    Keymaster

    Thanks for reporting this. We’ve reproduced and opened a Trouble Report.

    Until we fix it you can disable the USB service by following the instructions available here:

    https://www.nomachine.com/AR11K00756

    in reply to: Download NX Client for OS X V3.5.0-7 #938
    AvatarBritgirl
    Keymaster

    The new free NoMachine can be used as a client to get access to your NoMachine NX server. You can just disable server access if you wish to use it as a client software only (see the tutorial here to do that: https://www.nomachine.com/how-to-disable-access-to-the-local-desktop).

    Version 3 is a 10+ year-old product and old products are replaced everyday. For every old product replaced there are those that had learned to live with it and want to “hang on to it”. So I am interested in knowing if there is anything special that makes you prefer client 3. I think most of the problems are due to communication problems. These communication problems are somehow normal when you have to deal with a large user base and with a completely new market space at the same time (Windows and Mac users). For example, people that used client 3 are confused by the fact the new free version is also a server. These people may have overlooked the fact they can install the free Enterprise client. This is a standalone client as it was the old client 3.

    in reply to: Oddness with Mac OS X client #917
    AvatarBritgirl
    Keymaster

    Hello, did you see the link “What to include” when submitting? It’s just below the box you use to submit a comment.

    You’ve missed out some very important information:

    – NoMachine product and version on local and remote machine (free version, Workstation, etc).
    – Whether the problem arises connecting to a physical or a virtual display.
    – Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).
    – If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.

    Once we have this information, someone might be able to help 🙂

    AvatarBritgirl
    Keymaster

    No available sessions on this server

    You should take a look at the forum topic here: https://www.nomachine.com/forums/forums/topic/how-to-enable-local-display#post-251
    It deals with the same message that Simeonof is getting.

    Paai, you should try the latest version (366) making sure you’ve followed the advice in the other topic I just linked. If you are having problems with the installation still, feel free to open a new topic.

    in reply to: X.org server eats all the CPU #890
    AvatarBritgirl
    Keymaster

    I renamed the topic since it was unrelated to the actual problem. The new name describes the problem better.

    Please people also provide the requested info so that we can chek if further investigation is required. This topic is hanging around since weeks. If this is not a NoMachine problem I think it’s time to close it.

    in reply to: Remove menubar #884
    AvatarBritgirl
    Keymaster

    Changed the icon’s color to black 😉 Thanks also for the many good suggestions. We are evaluating all of them.

    in reply to: USB Error on Windows #865
    AvatarBritgirl
    Keymaster

    Hello, thanks for working with us to understand the issue. There is a Trouble Report open which is public here:
    https://www.nomachine.com/TR11K04067. Use this link to track its status. Thank you also for your availability to test 😉

    in reply to: Custom Session fail #862
    AvatarBritgirl
    Keymaster

    beduine, let’s use the other topic thread for that issue then. This one can be closed.

    in reply to: Custom session + floating window doesn't seem to work #853
    AvatarBritgirl
    Keymaster

    As Dan25 suggested we will check if there are problems with custom session. If we find anything wrong the client side (player), it’ll be fixed.

    If there are problems with NX 3.5.0 server, they need to be dealt with by the support team for those customers still using 3.5.0. Any bugs will be investigated according to the terms and conditions of the support contract.

    This forum is, as a rule, for problems related to NoMachine 4, but since this could well be a problem related to client 4, it would be useful to take a look at the session file (.nxs) and also the server logs 🙂 You can send logs to issues[at]nomachine.com. Put the topic name in the subject of your email.

    in reply to: Cannot connect to server #849
    AvatarBritgirl
    Keymaster

    Hi Isabel,

    Can you tell us the exact message that you see?

    Also, are you connecting from NoMachine 4 on Windows to Machine 4 on Windows?

Viewing 15 posts - 2,251 through 2,265 (of 2,298 total)