Britgirl

[Britgirl]

Thanks for letting us know. You could have also changed:

/usr/bin/xdg-open /home/acer/Documents/NoMachine/Exodus_ZT.nxs

to:

/usr/NX/bin/nxplayer --session /home/acer/Documents/NoMachine/Exodus_ZT.nxs

[Britgirl]

HI Kurt, we received the logs. Apologies for not specifying that the logs are meant to be from the Enterprise Desktop host. We’ll provide some feedback soon.

[Britgirl]

Agent logs are missing. We would need the whole content of the ‘var/log’ dir of the server host.

Please check for core files. If found, you should follow the instructions here:
https://www.nomachine.com/AR09L00810

If there is no core file but you can find a crash report in the ‘/var/crash’ dir, you can use the instructions provided in this forum post:
https://forums.nomachine.com/topic/error-is-108-connection-reset-by-peer#post-24472

[Britgirl]

Hi Kurt, what we need is the full set of logs, not just the crash report 🙂

Follow those instructions that Mth provided and then send the whole file to forum[at]nomachine[dot]com.

[Britgirl]

Hi! NoMachine software is free for non-commercial use. If you are using the software at work, or in a commercial environment, you are required to acquire to buy one of our Enterprise products. NoMachine doesn’t try to guess or find out whether you are using the software in a commercial-related activity, but, as the license states, if you are using our software in your business, you are required to have a commercial license.

If you use NoMachine for work or in a commercial-related activity, or you want more than one user to connect at the same time to the physical desktop, you should buy a NoMachine Enterprise Desktop product. Or the product that best matches your usage needs.

[Britgirl]

Hi, you are referring to version 5 when Cloud Server could be used in a ‘server-to-node’ set-up. With the release of version 6 we changed the focus to ‘server-to-server’ and Cloud Server became a federation server.

In the past few months we have been adding improvements to Cloud Server, one of which is the soon to be released feature (probably next week) of being able to see whether other users are connected. It will eliminate your students’ frustration, I’m sure.

Displaying the number of users connected to the child servers
https://www.nomachine.com/FR03R03953

is there a way of hiding any servers that don’t have any connections available?

Not at the moment, but in a successive release (I can’t say which right now), this other feature is planned:

Giving the possibility to exclude an Enterprise Desktop from the Cloud Server architecture
https://www.nomachine.com/FR04R03976

This will also be of interest to you I believe.

[Britgirl]

Did you already follow the instructions in the both the tutorial and the installation/configuration guide?

https://www.nomachine.com/getting-started-with-web-based-access and

https://www.nomachine.com/DT02O00125

[Britgirl]

When the connecting to the physical desktop, the supported resolutions are those of the remote graphics card as listed in the System settings on the server. I.e., the session resolution on the client cannot be higher than the maximum resolution supported by the remote graphics card.

More information is here:
Resize and scaling options for NoMachine client version 4 or later
https://www.nomachine.com/AR02M00835

[Britgirl]

Correct. It hasn’t been released yet. It will be released in one of the next major updates.

[Britgirl]

But did you actually run the commands I mentioned in my reply here? https://forums.nomachine.com/topic/trying-to-sort-out-enterprise-setup#post-26946

1. Run commands changing nxaudio permissions (if you didn’t do it earlier).

sudo chmod -R 755 /Applications/NoMachine.app/Contents/Frameworks/bin/drivers/nxaudio.kext
sudo chown  -R root:wheel /Applications/NoMachine.app/Contents/Frameworks/bin/drivers/nxaudio.kext

2. Run command

sudo kextutil -v 4 /Applications/NoMachine.app/Contents/Frameworks/bin/drivers/nxaudio.kext

and paste/attach the output to the reply

3. After that check if kext nxaudio is loaded (via kextutil in 2.) using command:

kextstat | grep nxau

[Britgirl]

There were some errors, possibly because the files are too big (there is a limit to the size of the file that can be attached). Please send them to forum[at]nomachine[dot]com.

[Britgirl]

Did you run “kextstat | grep nx” before the sudo commands or after having executed the sudo commands?

[Britgirl]

Hi, please submit the server side logs which didn’t attach to forum[at]nomachine[dot]com making sure you reference the title of your topic in the subject of your email. I extracted the partial excerpt of log that you included in your topic as a separate txt file because it was quite long. What we need is the complete set of server-side logs.

Thanks.

 

[Britgirl]

It’s not clear whether you’re trying to connect with public key, or mapping ssh port. In any case, the best thing for you to do is send us the logs from the non-working Windows server (the one you are not able to connect to). Follow the instructions here and then send them to forum[at]nomachine[dot]com making sure you reference the title of the topic in the subject of your email.https://www.nomachine.com/DT10O00163#1.

Then from the client side, either the RPi4 or the working Windows host, send us the .nx folder. https://www.nomachine.com/DT10O00163#2.

[Britgirl]

We’ve opened a Trouble Report which contains the workaround I provided earlier:

AD mobile accounts cannot create sessions on macOS at the first login if they cannot access their home
https://www.nomachine.com/TR04R09659

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