Britgirl

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  • Britgirl
    Keymaster
    $ cd /usr
    $ sudo tar xvzf nomachine_4.0.369_1_x86_64.tar.gz
    $ sudo /usr/NX/nxserver --install

    Looks like you’re installing an old version there Zenith. Version 4 is no longer supported.

    Just to clarify:
    for 32 bit systems install this on the server or client side: https://www.nomachine.com/download/download&id=2

    for 64 bit systems install this on the server or client side: https://www.nomachine.com/download/download&id=3

    If you install a 32-bit on 64-bit hardware, the installation can complete with warnings and there will be errors in the logs.

    Zenith, if you are still having problems with authentication and you have indeed the latest version installed on both the client and server sides, can you submit the logs like I requested the other week? Enable debug, reproduce the problem and gather the logs and send them as you did before.

    Otherwise, if you no longer have problems authenticating, I will close this topic.

    in reply to: The connection with the server was lost #26959
    Britgirl
    Keymaster

    Just a humble thought here, perhaps documentation could have a centralized index page with all the topics divided into categories, and an internal automation tool for you guys that adds a page to that index every time a new functionality is implemented.

    I’ll pass it on to our website developers 😉

    in reply to: NoMachine via Internet connection #26958
    Britgirl
    Keymaster

    Please see:
    How to connect to NoMachine when the server is behind a NAT router or a firewall
    https://www.nomachine.com/AR11L00827

    in reply to: Trying to sort out Enterprise setup #26946
    Britgirl
    Keymaster

    Do I need Pulse Audio installed on the Cloud Server?

    No you don’t.   Check audio kext files on the Mac host. NoMachine needs to install KEXTs to manage services like audio support, disk sharing and USB forwarding. If KEXTs are not approved, the software will install and work correctly but such services will be not available.

    kextstat | grep nx

    If it shows nothing you need to change our file permissions and load kexts to the system

    sudo chmod -R 755 /Applications/NoMachine.app/Contents/Frameworks/bin/drivers/nxaudio.kext
    sudo chown  -R root:wheel /Applications/NoMachine.app/Contents/Frameworks/bin/drivers/nxaudio.kext
    sudo kextutil  /Applications/NoMachine.app/Contents/Frameworks/bin/drivers/nxaudio.kext

    More about this is here:

    https://www.nomachine.com/AR01P00962

    And you can get some background reading on how Apple’s new security measures here: https://www.nomachine.com/AR10P01001 (although this was explicitly written for users installing earlier versions of NoMachine).

    Regarding this:

    Error: Cannot create session directory: /var/empty/.nx

    The error you see refers to ‘/var/empty/.nx’ on your Mac host. Directory ‘.nx’ needs to be created inside user’s home directory. As you most likely noticed, ‘/var/empty/.nx’ looks unusual for a home directory path. Is it the way your system is configured?
    On the Mac machine, log on with the account you are using during NoMachine connection, open terminal, type ‘pwd’ and press enter. What’s the output of this command?

    in reply to: CTRL+ALT+DEL command needed #26943
    Britgirl
    Keymaster

    It already is a feature.

    How can I send Ctrl+Alt+Delete to a remote Windows computer?
    https://www.nomachine.com/AR02L00784

    Additionally, as an alternative, you can use the Ctrl+Alt+End key combination to enable the forwarding of Ctrl+Alt+Del. A different shortcut can be defined in the NoMachine client User Interface via the Player preferences -> Input -> Change shortcuts interface.

    in reply to: NoMachine via Internet connection #26915
    Britgirl
    Keymaster

    Did you follow the guidelines here: https://www.nomachine.com/getting-started-with-nomachine#internet

    On your local network are you able to connect?

    Can you tell me what error message you are getting? Screenshots can be useful.

    Britgirl
    Keymaster

    Here are a couple of alternative ways to close the graphical session:

    How to solve a black screen on headless machines
    https://www.nomachine.com/AR03P00973

    TIP: installing Workstation avoids having to use any of these workarounds.

    in reply to: Trying to sort out Enterprise setup #26871
    Britgirl
    Keymaster

    Just to clarify, when documentation mentions ‘client’ it means connecting client. In the case of the Cloud Server, there are three components: client (the user/device connecting), Cloud Server (Linux for you, child server (in your case Enterprise Desktop on Mac).

    If there is anything in the documentation which is not clear, by all means forward your comments directly to forum[at]nomachine[dot]com and I will make sure they are passed on 🙂

    in reply to: Trying to sort out Enterprise setup #26866
    Britgirl
    Keymaster

    ‘Gateway’ was the keyword to allow me to understand what you’d like to achieve. I missed that from your original post. So you should be installing Cloud Server on your Linux host. This will be the entry point or gateway. On each of the Macs you need to install Enterprise Desktop. It will look something like the last diagram you can see in this document https://www.nomachine.com/DT03O00131 .  That document illustrates how to set up two Cloud Servers in failover, HA is an optional. You can just have one Cloud Server if you prefer, like in the illustration at the bottom.

    Adding child servers (your Macs) to the main Cloud Server is the next step. It can be done via the user interface of the Cloud Server. See this tutorial for the steps on how to do that: https://www.nomachine.com/adding-servers-to-nomachine-cloud-server-via-the-user-interface. If you prefer to do it via the command line, then see https://www.nomachine.com/AR04R01082.

    This should be enough to get you started 🙂

    Futher references:

    NoMachine Cloud Server Installation and Configuration – https://www.nomachine.com/DT02O00123#3.1
    Activating two-factor authentication – https://www.nomachine.com/AR12L00828

     

    in reply to: Cannot detect any display running #26846
    Britgirl
    Keymaster

    @Kalabagh, please look at Kroy’s previous response and check that it is set to what he proposed.

    in reply to: Trying to sort out Enterprise setup #26817
    Britgirl
    Keymaster

    Firstly, can you tell me what Linux distro it is and version, and what desktop environment is running there?

    Let’s leave ‘Password’ as the way you are going to connect for now. This is the default setting. If you want to use a kerberos ticket the appropriate ticket needs to be already generated and placed either on the server or the client device. This will need configuring before you set up your session via ‘New’. This can be done later (and by consulting this document here: https://www.nomachine.com/DT10O00150)

    Click New, add your IP, choose NX as the protocol, and leave Password as the way you are going to access.

    So you create your session, double click on its icon in the UI and you are asked to authenticate on the Linux server, you use your account credentials when prompted. Are you the owner of the desktop you want to access? Can you show me a screenshot of what the error message is?

    You also write “I’m not trying to create a session where I view the server”. What do you mean exactly? Can you show a screenshot of this as well? Enterprise Desktop will give you access to the physical display of the computer. It won’t create multiple desktop sessions on the same host. That feature is offered in the Terminal Server for Linux range (just to clarify the difference).

    in reply to: Is this considered commercial use? #26793
    Britgirl
    Keymaster

    Hi!

    NoMachine software is free for non-commercial use. If you are using the software at work, or in a commercial environment, you are required to acquire an Enterprise Desktop license or any of our Enterprise products for the computers/devices you want to access. Software for the computers/devices that you are connecting from is free to download and install. Unlike some other remote access software, NoMachine doesn’t try to guess or find out whether you are using the software in a commercial-related activity, but, as the license states, if you are using our software in your business, you are required to buy a license

    Let me point you to this article in case you’ve not already read it because it identifies some typical commercial usage examples which will help eliminate any doubts:

    Is NoMachine for remote desktop free?
    https://www.nomachine.com/AR03P00972

     

    Britgirl
    Keymaster

    Hi,

    What you most likely need is one of the products from out Terminal Server for Linux range. This will let you run a virtual display (like RDP) even if you are logged in locally, what we call a virtual desktop session. “Workstation” should suffice if you want it for just for yourself, though you can get versions which cater for larger environments. See here for more details: https://www.nomachine.com/comparison-terminal-server-products.

    Enterprise Desktop allows you to connect to the physical desktop/display. To connect to the desktop you need to use the same credentials that you would normally use to log in locally. Each user connecting will see the same desktop. If you have a monitor attached to that computer, whoever is sitting in front of it will see what’s on the screen. So you should enable screen-blanking on the host you want to connect to. See here for more details: https://www.nomachine.com/DT10O00155#2.2.

    Further reading:

    What is the difference between physical desktop connection and virtual desktop connection?
    https://www.nomachine.com/AR10K00700

    in reply to: NM 6.9.2 fails to connect to Win XP SP3 #26759
    Britgirl
    Keymaster

    After serveral attempts we are still not able to reproduce the problem. The only last try is to do what we suggested before: you didn’t tell us if you had tried changing the port.

    What happens if you shut down the server completely the instead of just stopping and then try with netcat again?

    Britgirl
    Keymaster

    This is not the normal behaviour. We opened a Trouble Report  after we were able to reproduce it. You can ignore this warning in the meantime. Please use the ‘notify me’ service to know when a patch has been released.

    During system shutdown where nxserver is running a warning is issued that “Other users are logged in”
    https://www.nomachine.com/TR04R09618

Viewing 15 posts - 2,296 through 2,310 (of 4,323 total)