Britgirl

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Viewing 15 posts - 31 through 45 (of 3,240 total)
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  • in reply to: Can’t connect to Mac after reboot #40468
    Britgirl
    Keymaster

    Hi, we fixed this TR in the 8.1.2 release

    Cannot connect to physical desktop on macOS after a system update
    https://kb.nomachine.com/TR10S10377

    Note that the fix to this Trouble Report will require to give accessibility permissions to NoMachine or nxnode one last time. After that, the problem should not appear again.

    Check that permissions are added. Does this help?

    in reply to: Mouse not working in first person games #40467
    Britgirl
    Keymaster

    Hi, check that you USB is enabled on your Linux server.

    What to do if USB support is disabled on Linux
    https://kb.nomachine.com/AR12J00658

    then try again, and don’t forget to check that it loads correctly (tip in the last part of the article).

    After compiling the kernel module it’s a good idea to check that it loads correctly on the machine where you compiled it. To do this start a NoMachine connection, open the Menu -> Devices -> Connect a USB device, and wait 10 seconds until available devices appear. Then, open a terminal on the host where you compiled nxusb.ko and type:

    lsmod | grep nxusb

    If the output is not empty, the nxusb kernel has been compiled and loaded correctly on your machine.

    Does it help?

    in reply to: iOS client black screen in landscape mode #40465
    Britgirl
    Keymaster

    Please our notice here about iOS16.

    Important notice for NoMachine users about iOS version 16
    https://forums.nomachine.com/topic/important-notice-for-nomachine-users-about-ios-version-16’

    in reply to: Cloud Server Kerberos auth to node #40464
    Britgirl
    Keymaster

    Hello and welcome 🙂

    firstly take a look a the latest Cloud Sever Family in version 8. There have been a lot of improvements in the navigation interface, so it’s easier to add/remove nodes and monitor your node machines as well (more about this is here http://www.nomachine.com/cloud-server-family). In your case, you should look at Enterprise Cloud Server or Enterprise Cloud Server Cluster. Both allow unlimited connections, the latter provides failover capabilities.

    Regarding kerberos support in add/remove and other admin operations (via GUI or CLI), this is planned. At the moment, adding and removing nodes to the cloud server is done via password authentication. We had planned to extend support for other authentication methods, including Kerberos, to the administrator procedures in the recent v8, but unfortunately other priorities meant that this got postponed to a later release.

    To allow users to connect using kerberos, you need set the following on your cloud server host:
    server.cfg – EnableNXKerberosAuthentication 1
    server.cfg – EnableNXKerberosForwardingToRemote 1
    server.cfg – NXGSSAPIStrictAcceptorCheck 0
    server.cfg – NXGssapiLibraryPath "/usr/lib/x86_64-linux-gnu/libgssapi_krb5.so.2"
    server.cfg – NXKerberosLibraryPath "/usr/lib/x86_64-linux-gnu/libkrb5.so.3"

    These last two paths can be slightly different depending on the system.

    The user, when creating a connection should do the following in the Player. Click ‘Add’, go to Configuration, select “Use kerberos ticket-based authentication”. If you want to use more options, click ‘Modify’. Choosing DNS translation will require an IP address in the Address Host field, otherwise provide a hostname.

    in reply to: Issues connecting to Manjaro KDE Plasma #40461
    Britgirl
    Keymaster

    Very strange. We will need logs from Computer A/B, to understand what is happening. Please read the instructions here and send them to forum[at]nomachine[dot]com. Thanks!

    https://kb.nomachine.com/DT07S00243

    in reply to: Uninstall nxusbf on Windows #40444
    Britgirl
    Keymaster

    I have forwarded the output of the windbg file to our developers. There was some weird formatting in it, so hence that’s why its’ not posted here.

    Are you using the latest version 8?

    There are two ways to uninstall USB drivers for Windows. You can find detailed instructions here: https://kb.nomachine.com/AR12O00955

    Regarding the issue, do you have any other USB forwarding (or related) software installed on the machine?

    in reply to: High CPU load with Rocky Linux release 8.6 #40441
    Britgirl
    Keymaster

    Glad to know that installed Mate solved the problem for you. Thanks for letting us know.

    in reply to: V8 for Mac does not include M1 Kernel Extension #40432
    Britgirl
    Keymaster

    We are aware of this and have already opened a Trouble Report. You can use the following link to monitor its status.

    Disk forwarding not working on macOS 12
    https://kb.nomachine.com/TR09T10615

    in reply to: LDAP and NoMachine Enterprise Terminal Server #40427
    Britgirl
    Keymaster

    Thanks for the additional info. Please check your inbox

    in reply to: Can’t turn off Remote Cursor Pointer #40418
    Britgirl
    Keymaster

    Are you using session recording or is there more than one user connected to the desktop? Either of these cases will implicitly enable the remote cursor.

    Also make sure you update to the latest version of NoMachine (both sides). We recently released version 8.

    in reply to: Fedora 36 headless server #40417
    Britgirl
    Keymaster

    Hi, the server logs show that the connection with the Player was lost. Could you send us the logs from the client side as well? Go to https://kb.nomachine.com/DT11R00182 and scroll down to “Collect Client Side Logs”. Please submit them to forum[at]nomachine[com] as you did earlier. Thank you!

    in reply to: NoMachine with NordVPN split tunneling #40415
    Britgirl
    Keymaster

    Glad to know it’s working 🙂 Thanks for letting us know.

    in reply to: LDAP and NoMachine Enterprise Terminal Server #40408
    Britgirl
    Keymaster

    Hi, setting the key to 60s should be enough. If it’s not it could suggest something is wrong with your configuration. Additional debugging can be done but not via the forums. One of the team will contact you to provide further instructions.

    in reply to: Apple M1 support #40393
    Britgirl
    Keymaster

    Please update to the latest maintenance release:

    NoMachine 8.1.2 now available for download

    NoMachine 8 is a universal package for both Intel and M1.

     

    Britgirl
    Keymaster

    Please update to the latest maintenance release:

    NoMachine 8.1.2 now available for download

     

Viewing 15 posts - 31 through 45 (of 3,240 total)