bucu

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 69 total)
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  • in reply to: Sonoma server issue #45592
    bucu
    Participant

    Hi,

    it looks like after update the permissions for Accessibilty and Screen Recording are not handled properly. May you please try removing NoMachine from both lists and then restart NoMachine (you can do it from terminal with sudo /etc/NX/nxserver --restart) and follow the prompts that should direct you to enabling both permissions?

    bucu
    Participant

    Hi,

    we were not able to reproduce your issue in our labs. We noticed that in some cases cursor shape does not change, but if clicked in correct spot windows would resize. Can you confirm that you tried resizing despite cursor not changing shape and even thought it could be difficult to get?

    If you are sure it is not the case then may you please provide us with more details about your setup? Things like GPU model, driver version, is it a virtual machine, or anything that is unusual in your setup that could help us narrow your problem.

    in reply to: Macbook screen blacking out when lid is down #44955
    bucu
    Participant

    Hi,

    are you using any apps that might prevent screen from going to sleep mode like Amphetamine? Closed lid on macOS is one of the cases where we don’t expect the session to work if you don’t have any external monitor or dongle connected.

    That said we are working on a fix that will allow users with vanilla macOS to close their lids and still be able to connect.

    in reply to: Keyboard shortcut bug #43572
    bucu
    Participant

    Hi,

    Indeed NoMachine is not setting that bit. We added it but it hasn’t change the behaviour for us – in both cases (with and without) VSCode was working as expected. Would you be interested in trying a debug package with that bit set and some logs enabled? If yes please contact us at forum[at]nomachine[dot]com

    in reply to: Screen blanking not working #42294
    bucu
    Participant

    I was asking whether you had actually forwarded your mouse/keyboard via USB to the server machine. You can read about how to do it in this document (https://kb.nomachine.com/DT06S00218?s=usb#4.3)

    However I have the impression that it’s not your case so if possible please send us server and client logs. Instructions on that can be found in my previous post.

    in reply to: Screen blanking not working #41836
    bucu
    Participant

    We have never encoutered similiar problems. Is it possible that you have your mouse/keyboard fowarded to the sever machine? If this is the case then it is the expected behaviour. If not, we would need logs from both server and client side. Please follow instructions from https://knowledgebase.nomachine.com/DT11R00181 and send them to forum[at]nomachine[dot]com.

    in reply to: Sticky functions keys when using DisplayServerExtraOptions #41721
    bucu
    Participant

    The old event API used when setting that key is deprecated and the problem is not on NoMachine’s side so there is little we can do about it.

    We would like to hear more about the problem with dragging you have mentioned in the first post. Would you be intereseted in trying out a custom package with debug enabled (assuming we won’t be able to reproduce that dragging problem in our labs)?

    As for missing modifiers – it sounds like https://kb.nomachine.com/TR09S10357 can you confirm that this is your problem?

    in reply to: Screen blanking not working #41349
    bucu
    Participant

    Does the pulsing happen only when using local mouse/keyboard? If yes, then it is an expected behaviour that is meant to show that the machine is not “dead” to a user that is not aware that someone is connected.

    in reply to: Screen blanking not working #41319
    bucu
    Participant

    Hi,

    can you check if any gamma correcting application is running on the server side? It could be f.lux, lunar or something similiar. If they are running you will need to disable them for blanking to work properly.

    If that’s not the case we would need server side logs to investigate your problem. Please follow instructions from https://knowledgebase.nomachine.com/DT11R00181 and send them to forum[at]nomachine[dot]com.

    bucu
    Participant

    Hi,

    please try to add the following key in the /Applications/NoMachine.app/Contents/Frameworks/etc/node.cfg file on the server machine:

    DisplayServerExtraOptions "-oldeventapi 1"

    Restart NoMachine and see if anything changes.

    in reply to: Unresponsive Chrome address bar in NoMachine session #39530
    bucu
    Participant

    Hi,

    you can try using alternate event API. To do so: append DisplayServerExtraOptions "-alteventapi 1" to /usr/NX/etc/node.cfg on the server side. After that you will need to restart nxserver (sudo /etc/NX/nxserver --restart).

    If that doesn’t help we would need server side logs to investigate your problem. Please follow instructions from https://knowledgebase.nomachine.com/DT11R00181 and send them to forum[at]nomachine[dot]com.

    in reply to: Ubuntu 20.04 black screen with physical display #38611
    bucu
    Participant

    Unfortunately logs you have sent are from login window not from a session using Awesome WM.
    To get proper logs:
    1. before connecting with NoMachine make sure that the user is logged in and Awesome WM is running
    2. on server side execute: sudo /etc/NX/nxserver --debug --enable all
    3. connect with NoMachine to server machine and make sure that the problem is reproduced.
    4. on server machine execute: sudo /etc/NX/nxserver --debug --collect

    You mentioned you have nvidia GPU. Is the problem present when using nouveau drivers? One more thing we noticed is that the “primary” output is disabled. Can you please remove your randr script and see if with default configuration you still get black screen?

    in reply to: Ubuntu 20.04 black screen with physical display #38466
    bucu
    Participant

    Topnotchprincess

    is the black screen present also with different WM?

    For further investigation we would need a new set of logs from server side. Please make sure that you are connecting to the user’s session (not the login window one). You can follow this link to be sure you get all the logs.

    in reply to: Ubuntu 20.04 black screen with physical display #38407
    bucu
    Participant

    @Topnotchprincess

    Hi,

    can you provide us the output of the “xrandr -q” command on server side? Have you tried lowering the screen resolution before connecting with NoMachine? Lastly – does Awesome WM supports scaling like @chiao has described?

    in reply to: Cannot Use Copy/Paste shortcut in NoMachine With Mac #36416
    bucu
    Participant

    Can you please try pasting into the terminal with a combination of Ctrl+Shift+V? Some terminal apps use Ctrl+C/V as their inside commands and clipboard is handled by another one (usually by adding Shift key, but it might vary depending on the terminal you use). In addition have you tried pasting with the middle mouse button?

Viewing 15 posts - 1 through 15 (of 69 total)