bucu

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  • in reply to: EnableScreenLock not working fully on Linux #12768
    Avatarbucu
    Contributor

    Hi, sorry for the delay.

    You mentioned you are using system images on different machines. We reproduced the issue in our labs and it seems to be caused by those system images. This is something that will affect blanking and unfortunately you will not be able to blank the server in that case. You would have to reinstall nomachine (assuming you have it installed on the system image that you use) on one side for it to start working properly.

    Could you confirm that you are using !M free x64 version so that we can send you a possible fix for the blanking problem we have reproduced related to Leap42 and user switching?

    • This reply was modified 4 years, 3 months ago by Avatarbucu.
    • This reply was modified 4 years, 3 months ago by Avatarbucu.
    • This reply was modified 4 years, 3 months ago by Avatarbucu.
    in reply to: EnableScreenLock not working fully on Linux #12739
    Avatarbucu
    Contributor

    Unfortunately the logs you have sent us indicate that you were connecting to local host (same machine used as server and client) and in that case blanking would not work by default. However we have found some problems with switching users on Leap42 that could affect blanking, although it is not related to desktop manager. We would like to ask you two things:

    1. Could you please confirm that the logs you have sent us are from the reproduced issue?

    2. Would you be willing to test a package with a possible fix?

    Regards.

    in reply to: EnableScreenLock not working fully on Linux #12655
    Avatarbucu
    Contributor

    Hi,

    we tried to reproduce your scenario in our labs, but with no luck. To investigate further we would need logs from server and client side. Please follow instructions about collecting logs fromĀ https://www.nomachine.com/DT04M00076. After editing server.cfg and node.cfg please restart nxserver on the server side, reproduce, gather logs and send them to forum[at]nomachine[dot]com.

    • This reply was modified 4 years, 3 months ago by Avatarbucu.
    • This reply was modified 4 years, 3 months ago by Avatarbucu.
Viewing 3 posts - 46 through 48 (of 48 total)