Forum Replies Created
October 22, 2021 at 17:48 in reply to: Release Notice: NoMachine 7.7.4 is now available for download #35908
There may have been a delay in synching the download servers. We’ve checked that everything is ok, so I advise you to try again.October 22, 2021 at 17:37 in reply to: Blank screen not working – server Kali Linux vm, client Windows 10 #35906
The blank screen doesn’t work on virtual machines I am afraid.
Yes, they are not the same. NoMachine Enterprise Desktop supports only a connection to the host physical desktop. If you need to create a virtual desktop you should upgrade your subscription to NoMachine Workstation Single.
NoMachine Workstation supports up to 4 virtual desktops and connections to the physical desktop. The server administrator can limit the number of virtual desktops to 1, and in that case, only one virtual desktop can be created. More information about how to configure NoMachine Workstation can be found here: https://knowledgebase.nomachine.com/DT11R00174.
You can contact NoMachine sales for a possible upgrade of your active EDS subscription to Workstation here: https://www.nomachine.com/contact-requestOctober 22, 2021 at 15:11 in reply to: NoMachine Workstation – old-style desktop on virtual desktop #35903
Great @grundar. Thank you for letting us know 🙂
You can find some additional information on the article and implemented feature request below:
How to run a virtual desktop environment on Linux different from the default one with NoMachine: https://knowledgebase.nomachine.com/AR04K00667
Provide users with the possibility to choose any of the desktop environments installed on the system: https://knowledgebase.nomachine.com/FR09L02833October 21, 2021 at 12:23 in reply to: Session negotiation failed. Cannot connect to the requested session #35871
Can you send us the logs you’ve collected, so that we can queue for investigation? Please send them directly to forum[at]nomachine[dot]com, adding the title of the topic to the email subject. Thanks!October 21, 2021 at 11:37 in reply to: NoMachine Workstation – old-style desktop on virtual desktop #35870
Can you show us the output of the following command:
sudo grep DefaultDesktopCommand /usr/NX/etc/node.cfg
To set a proper desktop environment on Zorin OS, please edit the node.cfg and change DefaultDesktopCommand to something like this:
env GNOME_SHELL_SESSION_MODE=zorin XDG_SESSION_DESKTOP=zorin XDG_CURRENT_DESKTOP=zorin:GNOME gnome-session --session=zorin
Maybe the firewall on your Windows machine is blocking the connections. Can you check your firewall configuration or try to disable it for a moment and test it works?
Hi again @tamkir,
We checked your logs, but it did not help to narrow down the problem. Would you be willing to install a debug package and collect some additional logs?October 20, 2021 at 15:55 in reply to: NoMachine quit working after Mac sleep disconnect? (Not blank screen issue) #35850
This is a different problem than the previous one. Disabled nxserver service usually means the problem is related with processes, the nxserver may crash, may not be properly initialized or something with access rights may be broken, so we will need logs to find out what is causing the problem. We suggest you collect and send us server-side logs (https://knowledgebase.nomachine.com/DT11R00181) and we will queue them for investigation.
Please send them directly to forum[at]nomachine[dot]com, adding the title of the topic to the email subject.October 19, 2021 at 17:31 in reply to: Blank screen not working – server Kali Linux vm, client Windows 10 #35829
If the GUI on your Kali Linux is Gnome, the problem might be related to Wayland.
You can follow the steps explained in this article https://knowledgebase.nomachine.com/AR04R01083 or disable Wayland and use Xorg.
I am sorry, but at this point, we are not able to provide an ETA.
As for Audio when the M1 is used as a client, it will be fixed in the next weeks.October 18, 2021 at 18:05 in reply to: Right click context menus appear on incorrect monitor #35817
Can you let us know if you’re starting those applications in a custom session, by configuring a single application or a console window? Thanks!
It looks like as you were evaluating NoMachine before, when you did the new install, the software took expired license already present in the /usr/NX/etc folder.
We suggest you do a new clean install:
– Remove currently installed NoMachine product
– Remove /usr/NX/ folder
– Install NoMachine product you need.
You can also contact the NoMachine sales team here: https://www.nomachine.com/contact-request.
We have never encountered such a problem that attempts to NoMachine session could disconnect the VPN client. Can you tell us which VPN you’re using? Is there some antivirus on the client machine? Are you sure that you didn’t change any other configuration except for the NoMachine upgrade?
Can you please send us VPN logs showing the problem? You can send them directly to forum[at]nomahcine[dot]com, adding the title of the topic to the email subject. Thanks!