Forum Replies Created
You can take a look at section 2 in this article How to connect over the internet to NoMachine behind a NAT router, if you haven’t done so yet.
Did you approve kernel extensions as explained in this article? https://knowledgebase.nomachine.com/AR01P00962
If not, please do it and let me know the outcome. Thanks!
RPi4 is ARMv8 board. You can find more information here: https://www.raspberrypi.org/products/raspberry-pi-4-model-b/specifications/
It’s possible to install ARMv7 OS on ARMv8 board.
From the NoMachine side – it’s important to choose the correct installation architecture, exactly like with other applications.
When it comes to Manjaro – which is based on Arch – just install tar.gz file (don’t forget to choose the correct architecture):
NoMachine works fine also on Ubuntu 21.04 (ARM64).
Can you please send us logs from both client and server sides? You can take a look at the following article for guidance: https://www.nomachine.com/DT11R00181.
Please send them directly to us via email to forum[at]nomachine[dot]com. Make sure you add the title of this topic as the subject of your email. Thanks!
In order for us to investigate, can you please send us server-side logs with debug enabled? We will need you to enable debug, restart nxserver and then reproduce the issue and collect the logs.
You can see the following article for guidance: https://www.nomachine.com/DT11R00181&dn=logs#1.4.
Please send them directly to us via email to forum[at]nomachine[dot]com and we will take a look. Please use the title of this topic as the subject of your email. Thanks!
We would like to send you a debug package to investigate the issue further as we couldn’t reproduce it in our labs. If you are willing to try it out please contact us at forum[at]nomachine[dot]com adding the topic title as the email subject. Thanks!
Hi Vlad! Welcome to NM Forums 🙂
I suggest you check your architecture using the command below :
if it shows:
wget https://www.nomachine.com/free/arm/v8/deb -O nomachine-armv8.deb sudo dpkg -i nomachine-armv8.deb
if it shows:
then try:`wget https://www.nomachine.com/free/arm/v7/deb -O nomachine-armv7.deb
sudo dpkg -i nomachine-armv7.deb`
Let me know the outcome. If it still doesn’t work, please paste the outputs of those commands here and check also md5sum. Thanks!
Very good question! I am sorry I forgot that we have temporarily removed the ‘notify me’ facility from the Trouble Report and Feature Request sections of the Knowledge Base.
You can monitor our software update announcements here https://knowledgebase.nomachine.com/software-updates, where we publish the list of fixes. The fix for this Trouble Report should be included in the next update.July 14, 2021 at 15:28 in reply to: NoMachine can’t control the mouse or keyboard when remoting in #34457
your issue is being handled in the new topic you opened: https://forums.nomachine.com/topic/after-connecting-to-mac-the-mouse-doesnt-work
A Trouble Report has been opened Display server terminates unexpectedly on multi-monitor Mac and you are invited to sign up to the ‘notify me’ tool in order to receive notification of when a fix has been released.
This thread will eventually be closed.
Please take a look at the following sections in our NoMAchine Workstation – Installation and Configuration Guide
How to stop new connections, without shutting down existing sessions
How to broadcast a message to all existing sessions
As an alternative, you can also adopt a custom script (UserScriptBeforeLogin) to detect if ‘nologin’ file exists and refuses to login in that case.
we tested Wireguard in our labs on Linux and Windows machines and everything worked.
Can you provide us with additional information about your network configuration? Thanks!
When we say “server” we mean the OS that you are connecting to. When we say “client” it means the device you are connecting from.
Disabling HW decoding needs to be done on the client-side and it can be done during the remote session:
– start a connection
– open the menu and go to display settings
– click modify and check “disable hardware decoding”
Can you please do this and come back to us with the result?July 9, 2021 at 16:32 in reply to: Can I get user/pass for remote system via connection file? #34395
You can consult this article The password scrambling algorithm in NX Client which explains how the password scrambling method works.
A testing package fixing this Trouble Report The NoMachine app freezes on some Chromebook models is now available to be sideloaded.
For the NoMachiners interested in testing it, if you have not done so yet, please get in touch with us via email at forum[at]nomachine[dot]com. Do not forget to add the title of the topic in your email subject 😉