Carin

[Carin]

Hi righter,

There is a Feature Request open regarding this feature.
Please see here: Making it possible to treat multiple monitors connected on the server as separate windows on client side

If you want you can subscribe to show your interest and to be notified when it will be released.

[Carin]

Hi bleedingcode,

The NoMachine Cloud Server does indeed function as a gateway to multiple NoMachine servers (not the free version) which are sitting behind it.

Perhaps you can take a look at the following articles (if you have not done so already):
How to connect over the internet to NoMachine behind a NAT router
How to choose the most appropriate Cloud Server setup and configure it to allow access to NoMachine Servers (section 2.2)

Some additional articles that might be useful as well:
Setting up highly available centralized access to remote physical desktops
NoMachine Cloud Server – Installation and Configuration Guide
What NoMachine server products can I use with Cloud Server?

Have you checked these?

[Carin]

Hi 32bits,

thank you for your positive feedback about our product!

When connecting to the Rpi and you open the NoMachine connection menu (Ctrl-Alt-0), try enabling ‘Viewport mode’. The Viewport shows the session in 1:1 ratio in both physical and virtual desktop sessions.

You can find more information here, point 5.

[Carin]

Hi redney,

There isn’t a fix available yet. We’ve documented it here.

Would you like to receive the patched binary for testing as well? 🙂

[Carin]

Hi klnbrk,

Thank you! We received the log file you sent us. Although, the log is not the correct one.

By default, the client deletes logs from previous connections, so we suggest you to pack all the R-* directories and to make sure that they are not being deleted.

There are two ways to collect logs:
1. open Settings, Security and check the box “Don’t delete log files on exit”. We strongly advise to uncheck the box after collecting the logs, to avoid to leave unwanted files.
2. copy the logs while the player window showing the error is still open (in such case logs have not been removed yet).

You can find more instructions here.
Again, you can send the logs to forum[at]nomachine[dot]com making sure you use the title of the topic as the subject of your email.

Thanks!

[Carin]

Hi beckett37,

Can you please send us the following system logs:  /var/log/syslog  and  /var/log/Xorg.0.log.
You can see the following article for guidance: https://www.nomachine.com/DT11R00181

Please send as an attachment to forum[at]nomachine[dot]com making sure you use the title of the topic in the subject of your email. Thanks!

[Carin]

Hi RadioFred,

Can you please send us logs from both client and server sides. From the server side we need debug logs. We will need you to enable debug, restart nxserver and then reproduce the issue and collect the logs.

You can see the following article for guidance: https://www.nomachine.com/DT11R00181&dn=logs#1.4.

Please send them directly to us via email to forum[at]nomachine[dot]com and we will take a look. Please use the title of this topic as the subject of your email. Thanks!

 

[Carin]

Hi scooterbaga,

thank you for your feedback.
Please see the topic which has already dealt with this question: https://forums.nomachine.com/topic/cant-quick-access-remote-pcs-from-systray-context-menu-in-7-0-x#post-31038

[Carin]

Hi m16191,

I am not sure I understand your problem correctly.
We have 3 protocols, NX , SSH and HTTP.

Please note that SSH is not related to TLS, these are separated standards.

The NX protocol is implemented using TLS/SSL standard and OpenSSL and it uses exactly TLS 1.2. TLS is a specification of SSL. HTTP, the third protocol, uses SSL as well which includes TLS 1.2 (and others).

You can also check this article: https://www.nomachine.com/AR12K00768. Further reading about encryption is also available here: https://www.nomachine.com/AR10K00705

[Carin]

Thank you for your feedback!

Could you please send us an email directly to forum[at]nomachine[dot]com? So we can send the binary fixing to your email.  Please make sure you reference the title of this topic in your email.

Thanks!

 

[Carin]

Hello Michel,

we have received your logs, but we will need debug logs to investigate further.

We will need you to enable debug, restart nxserver and then reproduce the issue (connect using nxplayer).

Instructions on how to extract logs are here: https://www.nomachine.com/DT11R00182#2

Send them directly to us via email to forum[at]nomachine[dot]com and we will take a look. Please use the title of this topic as the subject of your email. Thanks!

[Carin]

Hi manjarouser1,

We are glad it worked!

For the keyboard shortcuts, you can find the instructions in this article: https://www.nomachine.com/DT11R00177 (see Fig. 2 and 3).

[Carin]

Hi elizabeth,

thank you for letting us know. Glad the issue is solved.

[Author]

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