Carin

[Carin]

It is not possible to skip it during the installation. You can only uninstall it later, with:

sudo /usr/NX/scripts/restricted/nxusb.sh "" "" --uninstall-module
The daemon is not launched.
The module is not loaded.
Cleaning USB module

[Carin]

Hi tech_unit,

Please take a look at this article How to handle possible conflicts between NoMachine USB module and third party drivers

[Carin]

@lottolearn The log file was long, so we have removed it from the thread and added it in the attachments.

[Carin]

Hi Romo,

Are you connecting to a Wayland-based desktop? If yes, please take a look at this article Connecting to a Wayland-based desktop running in a Linux virtual machine

 

[Carin]

Hi Pheggas,

In point 2. you can find 3 alternative solutions. So if you don’t have the possibility to try 2.1, you can maybe try 2.2 or 2.3? For these Nvidia GPU is not required neither for options 1 and 3.  Hope this helps 🙂

[Carin]

Hi @Peter Sun and @jkissane,

A Trouble Report has been opened Authentication fails in NIS environment on Fedora 33, RHEL 8 and CentOS 8  and the patch fixing this issue will be included in the next software update.

You can monitor our software update announcements here https://knowledgebase.nomachine.com/software-updates. This thread will eventually be closed.

[Carin]

Hi Pheggas,

Did you had a chance to try what we suggest in this article How to solve black screen on Linux headless machines ?

[Carin]

Hi vineshsolanki,

You can take a look at section 2 in this article How to connect over the internet to NoMachine behind a NAT router, if you haven’t done so yet.

[Carin]

Hi Matt,

Did you approve kernel extensions as explained in this article? https://knowledgebase.nomachine.com/AR01P00962
If not, please do it and let me know the outcome. Thanks!

[Carin]

Hi Vlad,

RPi4 is ARMv8 board. You can find more information here: https://www.raspberrypi.org/products/raspberry-pi-4-model-b/specifications/

It’s possible to install ARMv7 OS on ARMv8 board.
From the NoMachine side – it’s important to choose the correct installation architecture, exactly like with other applications.

When it comes to Manjaro – which is based on Arch – just install tar.gz file (don’t forget to choose the correct architecture):
https://knowledgebase.nomachine.com/AR03L00789.

NoMachine works fine also on Ubuntu 21.04 (ARM64).

[Carin]

Hi hubeyoung,

Can you please send us logs from both client and server sides? You can take a look at the following article for guidance: https://www.nomachine.com/DT11R00181.

Please send them directly to us via email to forum[at]nomachine[dot]com. Make sure you add the title of this topic as the subject of your email. Thanks!

 

[Carin]

Hi Ultric,

In order for us to investigate, can you please send us server-side logs with debug enabled? We will need you to enable debug, restart nxserver and then reproduce the issue and collect the logs.

You can see the following article for guidance: https://www.nomachine.com/DT11R00181#1.4.

Please send them directly to us via email to forum[at]nomachine[dot]com and we will take a look. Please use the title of this topic as the subject of your email. Thanks!

[Carin]

Hi @DoctorDan,

We would like to send you a debug package to investigate the issue further as we couldn’t reproduce it in our labs. If you are willing to try it out please contact us at forum[at]nomachine[dot]com adding the topic title as the email subject. Thanks!

[Carin]

Hi Vlad! Welcome to NM Forums 🙂

I suggest you check your architecture using the command below :
uname -m

if it shows:
a. arm64

then try:

wget https://www.nomachine.com/free/arm/v8/deb -O nomachine-armv8.deb
sudo dpkg -i nomachine-armv8.deb

if it shows:
b. armv7l

then try:`wget https://www.nomachine.com/free/arm/v7/deb -O nomachine-armv7.deb
sudo dpkg -i nomachine-armv7.deb`

Let me know the outcome. If it still doesn’t work, please paste the outputs of those commands here and check also md5sum. Thanks!

[Carin]

Hi basstie,

Very good question! I am sorry I forgot that we have temporarily removed the ‘notify me’ facility from the Trouble Report and Feature Request sections of the Knowledge Base.
You can monitor our software update announcements here https://knowledgebase.nomachine.com/software-updates, where we publish the list of fixes. The fix for this Trouble Report should be included in the next update.

[Author]

Posts