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Viewing 15 posts - 1 through 15 (of 116 total)
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  • AvatarCato
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    Hello cpudney,

    It appears that you installed NoMachine for 32 bit architecture. To uninstall current version, follow these instructions:

    https://www.nomachine.com/DT02O00124#2.7

    Next, you should download and install correct package, as described here:

    https://www.nomachine.com/download/download&id=3

     

    in reply to: Can’t login to Windows machine #29556
    AvatarCato
    Contributor

    Hello Dmitry,

    The fact that someone is logged in on your Windows host shouldn’t prevent NoMachine connection. If current Windows desktop belongs to different account than the one you use for NM connection, desktop owner will have to accept incoming connection. This behavior can be changed in server configuration, by modifying PhysicalDesktopAuthorization setting. You can find more information here:

    https://www.nomachine.com/AR04K00663

    To better understand why do you experience difficulties establishing NoMachine session, we need to inspect logs. Please, reproduce both cases, gather the logs as described here:

    https://www.nomachine.com/DT10O00163#1.4

    and send them to forum[at]nomachine[dot]com, referencing the topic in email subject.

     

     

    AvatarCato
    Contributor

    Hello,

    davidnbmd,

    What are permissions of /Applications/NoMachine.app/Contents/Frameworks/bin/nxexec file? Correct permissions should look like this: -r-sr-xr-x.

    tUdspaGe,

    Check this article on how to remove NoMachine from terminal:

    https://www.nomachine.com/AR12K00767

    in reply to: Issues during install: Home Directory #29105
    AvatarCato
    Contributor

    Hello Westy_A,

    nx user account created during installation needs to be able to perform network logon. This action is controlled by two security policy settings: ‘Access this computer from the network’ and ‘Deny access to this computer from the network’. According to MS documentation for ‘Deny access…’:

    https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2012-r2-and-2012/dn221954(v=ws.11)

    ‘This policy setting supersedes the Access this computer from the network policy setting if a user account is subject to both policies.’

    Is it possible that despite enabling ‘Access this computer from the network’ for Everyone, logon is still blocked by ‘Deny access…’ setting? If this is not the case, we can provide you with debug installation package to investigate this issue further. Please, let us know if you would like to try it.

    in reply to: Authentication failed; NX through SSH tunnel #28948
    AvatarCato
    Contributor

    Hello sontag,

    Logs indicate that authentication itself succeeded, but account validation failed. There is number of possible reasons, including account or password expiration. To get more information, you should check /var/log/secure file for entries containing nxexec. Perhaps this will show you in which exact PAM module the failure occurs. It’s also worth checking if the same problem exists when SSH protocol is in use or when authentication is performed during localhost connection on server machine. If you use sssd for Active Directory binding, perhaps this article might be helpful:

    https://www.nomachine.com/AR12P01007

    in reply to: NXServer will not start #28858
    AvatarCato
    Contributor

    Hello mcarillo,

    For some reasons nxserver process exits just after it started. We are aware that under some circumstances this might be caused by failed dependency resolution.
    Please, try to copy POSIX.dll from:

    <NoMachine_installation_dir>\lib\perl\POSIX.dll

    to <NoMachine_installation_dir>\bin directory.

    If this helps, please provide us with the output of where posix.dll command ran in cmd started as Administrator.

    in reply to: LDAP authentification #28783
    AvatarCato
    Contributor

    Hello Aubert887,

    NoMachine doesn’t make any distinction between LDAP or local users. It just relies on local configuration. This means that if you want NoMachine to authenticate users against LDAP, you need to adapt your system for LDAP use. This is one of many how-tos you can find on web, which can help you achieve that:

    https://www.techrepublic.com/article/how-to-authenticate-a-linux-client-with-ldap-server/

    AvatarCato
    Contributor

    Hello mg7134_1,

    Please, check the content of /var/log/auth.log after failed authentication attempt on your server host. Look for entries containing ‘nxexec’ or ‘nx’. You should also try using SSH protocol. If this succeeds, your issue is most likely related to PAM configuration, which can be found in /etc/pam.d/ directory. You can try reusing sshd’s PAM configuration with NX protocol. To do so:

    1. Start terminal on your Linux server host.
    2. Create backup of your original NX PAM configuration by running in terminal: sudo cp /etc/pam.d/nx /etc/pam.d/nx.ori
    3. Overwrite current NX PAM configuration with: sudo cp /etc/pam.d/sshd /etc/pam.d/nx

    AvatarCato
    Contributor

    Hello tom5,

    It’s possible that your problem is related to access control based on AD group policy. Please, check this article, which describes possible solution to your issue:

    https://www.nomachine.com/AR12P01007

    in reply to: Cannot connect to NoMachine server #28516
    AvatarCato
    Contributor

    Hello prattu,

    Logs suggest that you might be experiencing dependency issue. It’s possible that one of dlls installed on your system is in different version than required by NoMachine. It’s also possible that some library is simply missing. You can try
    to copy POSIX.dll from:

    <NoMachine_installation_dir>\lib\perl\POSIX.dll

    to <NoMachine_installation_dir>\bin directory.

    If this helps, please provide us with output of where posix.dll command ran in cmd started as Administrator.

    in reply to: NoMachine on multiple domain controllers #28463
    AvatarCato
    Contributor

    Hello whiterussiansp,

    It’s necessary to have separate nx user account on each host for NoMachine to work correctly. When you install NM on one of the domain controllers, nx account is created as domain account. This will make it impossible to install NoMachine on the second domain controller. Currently we are not aware of any workaround which would allow to create local nx account on Windows domain controller host.

    in reply to: Can’t update to 6.11.2 #28341
    AvatarCato
    Contributor

    Hello fhbartlett,

    What’s your current NoMachine version?

    in reply to: Resume session on Windows VM #28310
    AvatarCato
    Contributor

    Hello RHCPNG,

    It’s possible that your Windows 10 host is crashing. What is causing this is not visible in the NoMachine logs.
    To get more information, please inspect ‘Reliability Monitor’ logs. This article describes how to do it:

    https://www.howtogeek.com/222730/how-to-find-out-why-your-windows-pc-crashed-or-froze/

    in reply to: Setting up NoMachine with LDAP authentication #28141
    AvatarCato
    Contributor

    Hello Aubert887,

    NM works out-of-the-box with standard LDAP configuration. If you have specific queries about how NoMachine works with LDAP, please write them here. Assuming that your system is already configured for LDAP authentication, but for some reason it doesn’t work with NM, the first thing to check is PAM configuration.  This article can be helpful in solving potential PAM-related issues:

    https://www.nomachine.com/it/AR08M00857

    in reply to: Unable to connect to Windows 10 server #28142
    AvatarCato
    Contributor

    Hello butsuriboy,

    Start NoMachine Player on your NoMachine server host and try connection to localhost. Can you successfully authenticate in such scenario with both password and private key?

    Regardless of result, please gather server-side logs according to those instructions:

    https://www.nomachine.com/DT10O00163#1.4

    Send them to forum[at]nomachine[dot]com

    The logs will tell us if indeed there is an issue with password/private key authentication or if there is another reason for which you can’t connect.

     

Viewing 15 posts - 1 through 15 (of 116 total)