fisherman

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Viewing 15 posts - 136 through 150 (of 242 total)
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  • in reply to: Don’t know how to connect #32807
    fisherman
    Moderator
    in reply to: How to maintain aspect ratio in fit to window mode? #32651
    fisherman
    Moderator

    I tried and feature worked correctly for me. Can you tell me what is the OS and NoMachine version you are using on client and server side.

    Additionally please can you make sure that when you are using the mentioned feature that “Scale to window” is enabled in player as shown on the screenshot.

    in reply to: Quiet/silent install server to Cloud Server #32639
    fisherman
    Moderator

    What I can say that currently serveradd needs to pass mentioned steps in order to add server to the CS. You can easy eliminate one by using –strict-host-key-checking no in the –server add command
    /etc/NX/nxserver --serveradd newserver.domain.com --strict-host-key-checking no

    There is an easy possibility that for the to automate multiple serverad using expect script.

    in reply to: NoMachine and best settings for high latency network #32586
    fisherman
    Moderator

    Please check this article https://www.nomachine.com/AR04M00845.

    Latency as mentioned in the article can impact responsiveness of the session. I would recommend that you try NoMachine software.

    fisherman
    Moderator

    We do not reproduce similar issue.

    Please collect NoMachine logs following document https://www.nomachine.com/DT11R00182.
    Additionally get node.cfg file located in /usr/NX/etc and output of the following command
    ls /usr/share/xsessions

    Can you please send them directly to forum[at]nomachine[dot]com making sure you use the title of the topic in the subject of your email?

    in reply to: Disable file transfer with firewall #32424
    fisherman
    Moderator

    If you want to disable file transfer, you can do this by editing the cfg files as explained in that article I mentioned in my earlier reply. I don’t know what permissions your users have. If they don’t have administrator rights on the server, then they won’t be able to re-enable it.

    Or you can do it in the server UI itself. Again, this depends on what permissions your users have on the server host. If the connecting user is an admin user, it’s impossible to prevent them from accessing the server preferences.

    Regarding the ports, you must have port 4000 open in order to accept connections in general. If you disable it, you won’t be able to connect at all. Ports 22 are for SSH connection on Mac/Linux and 4022 on Windows.

    in reply to: Disable file transfer with firewall #32359
    fisherman
    Moderator

    You can check this document https://www.nomachine.com/DT11R00185 Enabling and disabling the NoMachine device sharing services manually.

    All needed configuration requested will require administrator rights.

    about used ports in NoMachine you can check following Link https://www.nomachine.com/AR01L00770 Default ports used by NoMachine 4 or later

    fisherman
    Moderator

    I tried to reproduce your problem without success. Additionally I dont see relation with NoMachine, especially as Wake on LAN is the client side feature.

    Can you verify router configuration and if your remote magic packet is correctly sent to the MAC address of the server.

    in reply to: Verify GPU encoding used? #32317
    fisherman
    Moderator

    1. Can you make sure that devices under /dev/dri are also in video group and have correct permissions
    ls -la /dev/dri

    2. we have hard coded path to look for iHD driver in /opt/intel/mediasdk/lib64/

    You could try to create these directories and add symbolic there. so something like:

    mkdir /opt/intel/mediasdk/lib64/
    ln -s /path/where/he/has/iHD_drv_video.so /opt/intel/mediasdk/lib64/iHD_drv_video.so
    in reply to: Small updates to screen are missed #32305
    fisherman
    Moderator

    Thanks for the info. I am glad that you solved the problem.

    in reply to: Small updates to screen are missed #32299
    fisherman
    Moderator

    If you are using headless server, please check following article https://www.nomachine.com/AR03P00973.

    in reply to: Verify GPU encoding used? #32292
    fisherman
    Moderator

    can you link following libraries in folder /usr/lib/x86_64-linux-gnu/

    ln -s libva.so.2 libva.so
    ln -s libva-drm.so.2 libva-drm.so
    in reply to: Verify GPU encoding used? #32265
    fisherman
    Moderator

    Please can you execute following commands to install debug library:

    wget https://download.nomachine.com/44bef5297fe9efb3430b9fd47ad18b01/downloads/temporary/forum/libnxcex.so
    sudo /etc/NX/nxserver -shutdown
    sudo mv  /usr/NX/lib/libnxcex.so  /usr/NX/lib/libnxcex.so.ORI
    sudo cp -rv libnxcex.so /usr/NX/lib/libnxcex.so
    sudo /etc/NX/nxserver --startup

    After reproducing the problem please send us from server side session log file.

    fisherman
    Moderator

    Mentioned TR was fixed on Windows hosts, Here is the Trouble Report mentioning specific problem on Linux
    https://www.nomachine.com/TR03S10106

    You can select checkbox “Notify me when the TR is closed.”, if you want to receive notification when this TR is closed.

    in reply to: Verify GPU encoding used? #32234
    fisherman
    Moderator

    Please can you check if libva-drm2 is installed on your host?

Viewing 15 posts - 136 through 150 (of 242 total)